The Grievance and Arbitration Process Essay
There has always been a need for conflict resolution on the job. The grievance and arbitration process is one way for employees to be heard when conflict on the job arises. The grievance and arbitration process is also a way for employees to obtain some type of satisfaction at the end of the grievance process. Having representation by the union often guarantees an employee a fair, just, and timely grievance process. However, not all employees feel that way when they are not a represented the union. The grievance process can mean different things to each individual employee and usually no two complaints are normally about the same type of issue. “There are two possible approaches to defining a …show more content…
The grievance mediation process is informal and usually only involves a few individuals. If the parties cannot come to a common agreement or resolve the grievance, than they may proceed to arbitration. The mediator who assists both parties in coming to some type of resolution has no authority to decide the resolution. The mediator cannot make any binding decisions for either party. The mediator’s only purpose is to guide the parties to their own mutually agreed upon and acceptable resolution. After the mediation process has concluded, the employee has the right to appeal the process if not satisfied with the end results. However, most employees usually appeal because they are unhappy with the end results.
Companies should also have measures in place to protect employees not represented by the union. This will make a better working for all employees. Nonunion employees should feel that they are being treated as valued organizational members whose concerns need to be taken into account in the decision making process (Colvin, 2003). Unions can help negotiate for employees in the collective bargaining process by bargaining for fair wages, safe working environments, and job benefits.