Power In Workplace

In all professional settings there is the conflict of power. Holding and giving power in any situation is a tough balancing act when it comes to the workplace. Due to the fact that it is a job and people will do anything and everything to keep a steady income, power distribution can lead to many types of conflict. According to Mrs. Harmon, for the most part power is distributed equally amongst the employees. Apart from the doctors and her main boss, there is no hierarchy of employees. Whenever there is conflict between employees, she will move them to another position that is on the same playing field. There is no room for promotion in the office she works at. This being said, the power abuse can only come from two sources. They are the bosses …show more content…
Whether or not they are having a bad day, they are expected to leave their personal problems outside the doors of the office. They must always be kind and friendly with patients even when it is difficult. Since the patients always come first, it is also important that staff members never raise their voice at clients even when they know the customer is wrong. Mrs. Harmon mentioned that a lot of times the customers just wanted to feel like they were being listened to. Overall, the expectations for behavior in front of clients are that each staff member conducts himself or herself in a positive and professional …show more content…
Harmon also discussed the environment of Flinthills Eye care Associates. She included the idea of maintaining a positive work environment and expressed what the implications of a disruptive and negative environment would entail. She explained the different environments within the organization and how such atmospheres shaped the office dynamic. One environment that she recognized as especially important was the environment between doctors and staff members. It was important for the organization for the doctors and staff members to maintain a positive work environment. If the environment became negative or disruptive then the environment between the doctors, staff members, and the patients would also be adversely affected. In order to maintain a healthy environment some staff members had to separate from the overall group. Mrs. Harmon used this method to ensure that a doctor in the practice did not create a tense environment. The doctors did not portray the skills need for effective confrontation. In all reality, they were considered a more argumentative member of the