The Tennessee Department of Safety and Homeland Security currently doesn’t have an official goals or value statement.
Employees of the State of Tennessee are expected to act in a manner that will enhance the name, service and general impression of the State in the eyes of the general public. This Code of Conduct provides general rules of conduct based on fundamental ethical principles. Employees shall …show more content…
Employees shall respect and protect confidential information and abide by all laws governing the possession and use of such information. Confidential information should only be released when it is legally permitted or required. Employees shall not use confidential work information for personal gain.
7. Employees should strive to be efficient in the performance of duties. Employees will provide customers with accurate, timely, fair and understandable information and provide the highest level of customer service possible. Employees shall not provide inappropriate responses to customer care needs.
8. While employees are encouraged to participate actively in the public affairs of their communities, clear distinctions must be made between comments, statements or actions made as a private individual and as a representative of the State. Employees shall not speak on behalf of their department or agency without prior authorization to do so. Employees shall not make unauthorized commitments or promises of any kind purporting to bind the department or agency.
9. Employees shall conserve and protect state property and equipment and not use it for unauthorized purposes. Employees shall comply with the State’s Acceptable Use Policy governing use of computers, email and network …show more content…
Employees shall accurately report work time and attendance. Employees shall not habitually arrive late or fail to complete duties in a timely manner, or have lack of consideration for the time of others.
11. Employees shall not be involved in dishonesty, fraud or misrepresentation. No false statements or entries may be knowingly made in any type of communication, including telephone or electronic communication.
12. Employees shall help maintain a healthy, safe and productive work environment, which is free from discrimination and harassment, whether based on race, color, national origin, age (40 and over), sex, pregnancy, religion, creed, disability, veteran’s status or any other factors protected under state and/or federal civil rights law. Employees shall comply with their agency’s policy on discrimination and harassment, if any. If there is no agency-specific policy, refer to the Department of Human Resources policy on Workplace Discrimination and Harassment (Policy 12-008).
13. Employees shall not refuse to accept reasonable assignments or intentionally fail to follow lawful