Summary Of Daniel Pink's To Sell Is Human

Improved Essays
Daniel Pink’s, To Sell is Human was published in 2012 and has

been on both the New York Times and Wall Street Journal

bestseller lists. Pink has written a number of books about

crowd psychology, leadership and business and this book ties

it all together by proving that everyone is always selling. The

book also proves that selling on the Internet has not stopped

people from selling in everyday life.

Pink has a highly informative and entertaining writing style.

His stories go from meetings with a Brooklyn hipster pickle

company to learning the psychology of a Kenyan ad campaign

for wearing seatbelts. The stories always start off not making

much sense but at the end of each one he shows just how

important they are when it
…show more content…
In the ‘60s and early ‘70s Fuller

Brush salesmen were all over the US and the company was

worth roughly $3 billion. However, from the ‘80s to the 2000s

the company had a rapid decline in sales because of its

competition. In the ensuing chapter, Pink interviews Hall to

learn how this man has coexisted with the Internet for so many

years. Pink writes:

In February 2012, the Fuller Brush Company filed for

reorganization under the U.S. bankruptcy law’s Chapter

11. But what surprised people the most wasn’t so much

that Fuller had declared bankruptcy, but that it was still

around to declare anything.

Although the company is long gone, Hall goes door-to-door two

days a week selling Fuller products. Pink explains:

After 40 years, Hall has a garage full of Fuller items, but

his connection to the struggling parent company is

minimal. He’s on his own. In recent years, he’s seen his

customers fade, his orders decline, and his profits shrink.

People don’t have time for a salesman. They want to

order things online.

For me this was one of the most powerful chapters in the book

because it gave a perfect demonstration of what selling

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