Osama Arshad
Bus5 140 Operations Management
Professor Seung Jun Lee
December 6, 2016
Assignment 2 Our student union is home to quite a few fast food chains. One of the chains, is one I frequent a lot: Subway. Subway was first founded in the year of 1965 in Bridgeport, Connecticut. It quickly rose to fame over the next few decades and is now one of the fastest growing fast food chains in the world. Currently holding the world record for most single-brand restaurant chains in the world, Subway has around 44,852 outlets in over 100 countries as of September 2016. Subway has been my favorite fast food chain for more than ten years and continues to be so. As such, when I heard news of Subway joining the ranks of the student union once again …show more content…
Operation managers’ roles depend on the size of a company, but since subway is a relatively larger company, a manager in this position would have to be managing many things. Mainly, the resource management of each of the ingredients and other utensils that customers will use, as well as the financial management side of the business. An operation manager should make sure that they are accurately accounting for the demand for their outlet and managing finances. Subway’s primary raw materials would be the ingredients that make up each sandwich that is created for the customer. There are a multitude of ingredients that go into each and every sandwich created at Subway. An operations manager must go through and make sure each of the ingredients make it to the store in an orderly fashion. They must also make sure that the amount of ingredients meets the demand specs for a specific outlet and that the ingredient amount doesn’t go too over or under the required amount. An operations manager at Subway would also have to vet the staff and confirm that they are qualified and well trained enough to create the sandwiches and properly take the customers’ orders. They should design and supervise a production system that uses the least amount of resources as possible, but still satisfies the consumer’s needs. If they are successful in this then they will …show more content…
Subway has a very famous slogan: Eat Fresh. It’s important to their business model that every sub sandwich served is completely fresh. This means they have to make sure that each and every ingredient that comes to them from the manufacturer/supplier needs to be of acceptable quality. An operational manager should run quality checks to ensure that every shipment is up to spec in freshness. They also have to make sure that once they’ve received the ingredients, they are stored properly to continue ensuring their freshness. It’s also important to note that Subway employs a make-to-order system allowing them to retain their motto of freshness. Another operational management challenge that Subway at the student union would have to deal with is managing long customer lines. Most of the time I pass by the student union Subway, I’ve noticed that there are extremely long lines. They have a great system in place to weave the line in the store to conserve space and allow for as many people as possible to be in the line at any given time. However this isn’t restricted to just Subway, as just about every restaurant in the student union has this line system in place, but it’s still a useful
Bus5 140 Operations Management
Professor Seung Jun Lee
December 6, 2016
Assignment 2 Our student union is home to quite a few fast food chains. One of the chains, is one I frequent a lot: Subway. Subway was first founded in the year of 1965 in Bridgeport, Connecticut. It quickly rose to fame over the next few decades and is now one of the fastest growing fast food chains in the world. Currently holding the world record for most single-brand restaurant chains in the world, Subway has around 44,852 outlets in over 100 countries as of September 2016. Subway has been my favorite fast food chain for more than ten years and continues to be so. As such, when I heard news of Subway joining the ranks of the student union once again …show more content…
Operation managers’ roles depend on the size of a company, but since subway is a relatively larger company, a manager in this position would have to be managing many things. Mainly, the resource management of each of the ingredients and other utensils that customers will use, as well as the financial management side of the business. An operation manager should make sure that they are accurately accounting for the demand for their outlet and managing finances. Subway’s primary raw materials would be the ingredients that make up each sandwich that is created for the customer. There are a multitude of ingredients that go into each and every sandwich created at Subway. An operations manager must go through and make sure each of the ingredients make it to the store in an orderly fashion. They must also make sure that the amount of ingredients meets the demand specs for a specific outlet and that the ingredient amount doesn’t go too over or under the required amount. An operations manager at Subway would also have to vet the staff and confirm that they are qualified and well trained enough to create the sandwiches and properly take the customers’ orders. They should design and supervise a production system that uses the least amount of resources as possible, but still satisfies the consumer’s needs. If they are successful in this then they will …show more content…
Subway has a very famous slogan: Eat Fresh. It’s important to their business model that every sub sandwich served is completely fresh. This means they have to make sure that each and every ingredient that comes to them from the manufacturer/supplier needs to be of acceptable quality. An operational manager should run quality checks to ensure that every shipment is up to spec in freshness. They also have to make sure that once they’ve received the ingredients, they are stored properly to continue ensuring their freshness. It’s also important to note that Subway employs a make-to-order system allowing them to retain their motto of freshness. Another operational management challenge that Subway at the student union would have to deal with is managing long customer lines. Most of the time I pass by the student union Subway, I’ve noticed that there are extremely long lines. They have a great system in place to weave the line in the store to conserve space and allow for as many people as possible to be in the line at any given time. However this isn’t restricted to just Subway, as just about every restaurant in the student union has this line system in place, but it’s still a useful