Essay on Stand Up and Throw Away the Script

2357 Words Oct 13th, 2014 10 Pages
Harvard Management Communication Letter
A NEWSLETTER FROM HARVARD BUSINESS SCHOOL PUBLISHING TOOLS, TECHNIQUES, AND IDEAS FOR THE ARTICULATE EXECUTIVE Article Reprint No. C0302A

Stand Up and Throw Away the Script by Susan G. Parker

Harvard Management Communication Letter
A NEWSLETTER FROM HARVARD BUSINESS SCHOOL PUBLISHING TOOLS, TECHNIQUES, AND IDEAS FOR THE ARTICULATE EXECUTIVE

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Hogenson explained that his company would do its best to get the product delivered within eight weeks but that sometimes things happened that were out of its control. Hogenson asked for an extension of the delivery time to 14 weeks. He also asked the manager to lower the penalty to something more in line with the size of the project. The manager agreed to lower it to $5,000, and they signed the contract. “When you are performing in an improv, you are working without a net with a partner on stage,” Hogenson says. “They will make a statement about you, and you never negate them. You affirm them, just like I affirm what the client says. Then I add some more information.”

t happens all too often in meetings. Someone has an idea that sounds good but no one wants to let him outshine the rest of the group. So others at the table start to chime in with “Well, yes, but…” and list the reasons why that idea can never work.

I

Reaching out, going beyond
“Improvisation is all about working with other people to make something bigger and better than something that either one of you could do alone,” says Chet Harding, director of corporate training for Improv Asylum in Boston. “Improvisation techniques help people to listen better.” The techniques can also make negotiations go more smoothly, says Marshall Hogenson, a corporate accounts sales manager for Esko-Graphics, a Belgian electronic prepress company whose

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