* Academy of Mtinagfiiwnl journal • 2002, Vol, 4S, No, I. :i:n-351.
SOCIAL UNDERMINING IN THE WORKPLACE
MICHELLE K. DUFFY University of Kentucky DANIEL C. GANSTER University of Arkansas MILAN PAGON University of Ljubljana An interactive model of social undermining and social support in the workplace was developed and tested among police officers in the Republic of Slovenia. As predicted, social undermining was significantly associated with employee outcomes, in most cases more strongly than was social support. High levels of undermining and support from the same source were associated with negative outcomes. However, support from one source appeared to only modestly attenuate the negative effects of social undermining from another
…show more content…
Many goals of individuals are achieve(J through participation with others in the structure of our social and work relationships; thus, problems generated in these domains comprise a significant share of daily stresses [Rook, 1992). In the present study, we examine the "costs" associated with a specific type of negative social interaction, social undermining. Although the lahel "social undermining" was first introduced hy Vinokur and van Ryn (1993), Rook (1984) was among the first of the contemporary theorists to actively urge researchers to pay greater attention to the prohlematic aspects of social ties (see also Fiore. Becker. & Coppel, 1983). According to Rook, prohlematic exchanges are those actions by memhers of social networks that cause their targets to experience distress and some reservations ahout their relationships with the actors. She alternatively referred to these actions as negative social exchanges, problematic social ties, and negative social interactions. Rook designed her assessments of these hehaviors to parallel measures of structural, supportive social ties and thus asked respondents to indicate the number of network memhers who were "problematic"—that is, who provoked feelings of anger and annoyance or a sense of invaded privacy (see also Finch, Okun, Barrera, Zautra. & Reich. 1989; Manne & Zautra, 1989). In the years subsequent to Rook's (1984) work, a measurement shift can be seen in the