Response To Mr. Dubois

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Review Case Study 8-2 (A) in the O’Rourke text and craft a response to Mr. Willis. Your response should be reflective of effective listening and feedback analysis skills you read about in Chapter 8 this week.

Mr. Willis it is nice to finally meet you. If you have a moment, I would like to discuss some issues with you. We recently received a delivery of nine flats instead of the three flats we ordered. Would you be able to assist me in making sure we receive the correct orders? It is our goal to provide our customers with fresh products and our store is unable to sell that much product during a week, which will result in us having a lot of left over items. The next issue we have is with the endcap display. We know your company is anxious to

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