We all have times in our lives where we needed help. DHS provides wonderful support but you better believe you are going to have to work for it. The stress of this process is one I hope many of you never experience.
You would imagine someone working with the public would be compassionate, humane, and sympathetic. Maybe they would have a few guidelines and a set of expectations for the applicants to follow. I would think they would have a set of standards they wish for you to follow, possibly have guidelines to help the process. There are normally underlining factors as to why someone would apply for assistance. I would pray someone working in this department would show a little bit of empathy. “The costumer is always right” slogan doesn’t apply to this department. Asking for help is not always an easy thing to do. Having patients is something a caseworker should have, people are uncomfortable and vulnerable, letting people adjust to the system DHS has a website that is accessible to anyone they make it sound so …show more content…
If you think this public service story is going to be any different then you are crazy. Yet again I was approached in the wrong manner. The lady who was making my grocery list had a few questions. In her demeaning tone, “Okay how much formula do you need?” I politely replied, “I don’t need any thank you.” “What do you mean you don’t need anything, well where do you get the money to by formula? Does your family help you financially?”. She went down this long list of assumptions and a gave me a little speech about being on assistance when not needed. I took a long deep breath and said “No ma’am I am fully breastfeeding and plan to do it until she is 1 ½. I am in no need for your formula but thank you.” At this point I had a small growling undertone to my “but thank