I have also been on both sides giving condolences (not knowing what to say) and receiving them, some times in what I think where cruel ways to be giving. I do think that Kubler-Ross grieving steps will give counselors a starting point, a way to help people through their loss. Learning about the topic of grief has allow me to comprehend this topic better, thus giving a better opportunity to offer comfort or even help to those that are grieving. However, I still have much to learn. Traumatic grief, like loosing someone to a killing, a terrorist attack, war, etcetera, can lead to crisis, in this unnatural deaths. “the idea that both words and actions are forms of interpersonal communication and that well-timed and executed communication
