Business Communication
Q1. Develop and define the organisational Culture that you require in the hotel. How will you build and measure this culture?
Organisational culture is defined as the values and practices that add to the novel social and mental environment of an organisation.
The culture of an association incorporates its desires, encounters, logic, and qualities that hold the organisational culture together, and is communicated in its self-image, internal workings, cooperation’s with the outside world, and future desires. It is based on common views, attitudes, duties and rules and regulations which have been developed over a period of time and are viewed as legal (Business Dictionary, 2015).
For some associations, …show more content…
Fard, Rostamy and Taghiloo (2009) in their article have described 4 types of organisational culture namely:
Competitive Culture – This kind of organisational culture is considered to be high environmental adaptation and low internal incorporation
Learning Culture – This kind of organisational culture is considered to be high environmental adaptation and high internal incorporation
Bureaucratic Cultue - A type of organisational culture characterised by low environmental adaptation and low internal integration
Participative Culture - A type of organisational culture characterised by low environmental adaptation and high internal …show more content…
According to Management Training Specialists (2011) to reduce the barriers and to ensure effective communication below mentioned are the 7 ways: Understanding mind-set: It is extremely important to gauge the feeling, attitude and perception of the receiver. If you fit into their shoes while you communicate your thought you succeed in delivering the message. To avoid any sort of misinterpretations it is important to understand the audience and communicate effectively (Management Training Specialists, 2011).
Openness to receive feedback: To ensure the message is delivered and effectively communicated you need to ask for feedback. Good, bad, ugly and sort of feedback should be appreciated and acted upon on immediate basis. Asking for feedback also helps you understand if the receiver has understood the message and he has no confusion on the topic discussed (Management Training Specialists,
Q1. Develop and define the organisational Culture that you require in the hotel. How will you build and measure this culture?
Organisational culture is defined as the values and practices that add to the novel social and mental environment of an organisation.
The culture of an association incorporates its desires, encounters, logic, and qualities that hold the organisational culture together, and is communicated in its self-image, internal workings, cooperation’s with the outside world, and future desires. It is based on common views, attitudes, duties and rules and regulations which have been developed over a period of time and are viewed as legal (Business Dictionary, 2015).
For some associations, …show more content…
Fard, Rostamy and Taghiloo (2009) in their article have described 4 types of organisational culture namely:
Competitive Culture – This kind of organisational culture is considered to be high environmental adaptation and low internal incorporation
Learning Culture – This kind of organisational culture is considered to be high environmental adaptation and high internal incorporation
Bureaucratic Cultue - A type of organisational culture characterised by low environmental adaptation and low internal integration
Participative Culture - A type of organisational culture characterised by low environmental adaptation and high internal …show more content…
According to Management Training Specialists (2011) to reduce the barriers and to ensure effective communication below mentioned are the 7 ways: Understanding mind-set: It is extremely important to gauge the feeling, attitude and perception of the receiver. If you fit into their shoes while you communicate your thought you succeed in delivering the message. To avoid any sort of misinterpretations it is important to understand the audience and communicate effectively (Management Training Specialists, 2011).
Openness to receive feedback: To ensure the message is delivered and effectively communicated you need to ask for feedback. Good, bad, ugly and sort of feedback should be appreciated and acted upon on immediate basis. Asking for feedback also helps you understand if the receiver has understood the message and he has no confusion on the topic discussed (Management Training Specialists,