Online Consumer Behaviors Essay

3675 Words May 27th, 2011 15 Pages

Exploring online consumer Behaviors

Liberty University

Internet usage has skyrocketed in the past few decades, along with this increase comes the increase in internet shopping by consumers. This research examines the behaviors, motivations, and attitudes of this new form of consumer entity. Online consumer behavior has been studied for over 20 years and will undoubtedly be the source of many future researches as internet consumerism expands. This paper will examine the following research questions: (1) How do factors previously researched affect the online purchasing behavior of consumers and (2) what are the significant consumer behaviors both positive and negative that affect
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By identifying the behaviors that support buying online and those which do not, businesses can help to increase profits and will help to assure their share of the market, as electronic trade may well out-step traditional buying in the not to distant future. There are many variables to consider when outlining behaviors of Internet consumerism. According to Delia Vazquez and Xingang XU, online consumer behavior is affected by three main things: “attitudes towards online shopping, motivations, such as price, convenience and hedonic motivations, and online information search” (2009, p.409). If a person is positive about the experience of shopping on the Internet then that attitude will affect the outcome of purchasing online. Also online consumers feel more in control when they can search with relative ease, prices and special offers. This price comparison is in itself, a great motivational tool. The fact that more information is available online concerning products also allows the consumer to feel that better information, will lead to better decision making on their part. Research was conducted through a self-given online questionnaire. Important data was collected

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