National Commission For Civic Education Case Study

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Statement of the Problem
The National Commission for Civic Education (NCCE) is a government agency responsible for the education of Ghanaians on civic matters. In order to execute its mandate, the commission has employees who are experienced communicators. However, the employees must be managed well to perform to their optimum levels. Considering the commission’s constitutional backing, it is not possible to dissolve it even when the commission is not performing to expectation.
Since the establishment of the NCCE in 1992, it has suffered from numerous human resource problems. Though this institution has a fully-fledged human resource department, a lot of human resource problems have emanated that have ultimately manifested in unsatisfactory
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What human resource management strategies are currently in place at NCCE?
2. How has the human resource strategy in place impacted on organizational performance at NCCE?
3. What challenges do management of NCCE face in improving performance?
4. What alternative solutions can help effectively address the gabs in human resource management at NCCE?

Significance of the Study
The study is to develop a five-year strategic human resource plan for the achievement of the mandate of NCCE. In the end, the study would be useful in helping to understand why effective human resource strategic planning is critical to the success of any organization. The results of this study would provide information to managers, supervisors and subordinates on how far performance management can be used as a vital tool to ensure organizational success and also improve performance at
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The first chapter covers the introduction of the study which includes the background to the study, statement of the problem, research questions, scope significance of the study and methodology. Chapter two presents the review of literature, theoretical framework and conceptual framework pertaining to human resource strategic plan and employee performance. Specific issues in the chapter will include the concept of strategic human resource planning, importance of strategic human resource planning, creating a good human resource plan, concept of organizational performance, impact of strategic human resource planning on organizational performance, and challenges of implementing strategic human resource plan. Chapter three will include environmental and situation analysis. Specifically it would include an internal and external analysis of NCCE as well as identification of key managerial issues. Chapter four will focus on the design, data collection and analysis. Chapter five will present the findings based on the objectives of the project such as the views of staff of the NCCE concerning human resource strategic used, how it has impacted on organisational performance as well as challenges faced. Chapter six will focus on the summary, recommendation and conclusions and to solve the human resource management gaps.

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