Leading Effective Global Teams Case Study

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Since the beginning of EMBA 8011 - Leading Effective Global Teams, I’ve learned a lot about the importance of communication and trust within virtual teams. In today’s global business environment, communication is an integral element of success when leading teams around the globe. Effective communication has been connected with important results, such as increased trust, commitment to the workgroup and association, shared skills, and ultimately improved performance. Organizational functioning is reliant upon the communicative connections among people inside an organization on the grounds that these connections encourage the spread of critical information and expertise that empowers high-performance (Ferrell, & Herb, 2012). While virtual teams can be highly effective and can actually outperform traditional co-located groups, the …show more content…
According to Ferrazzi (2012), the key to effective communications is not the amount of communication but the quality of it. Virtual team leaders who have experienced issues in the past with employees being overwhelmed by information overload can reduce the number of meetings held and e-mails sent each week and focus more on effective quality communication. While effective communication is key in companies with workplace diversity, predictable communication patterns can help virtual team leaders establish trust within their teams. In a study of virtual teams, researchers found that groups ailing in trust tend to have unpredictable communication patterns, often with just one or two individuals representing the bulk of the communications (Ferrazzi, 2012). In my own personal opinion, leaders of virtual teams should manage communication with a view to fostering cohesion while conveying to staff the feeling they work in a supportive environment. When that type of communication is transmitted and understood by others, leaders are able to build trust in a virtual

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