The International Game Technology

713 Words 3 Pages
The International Game Technology (IGT) headquarter in Reno, Nevada is one of the biggest manufacturers / suppliers of slot and lottery machines for the gambling world. This company is “driven by insight, evolving with market needs, and enabled by open technology” (“Six pillars of success”, 2016). IGF uses six pillars to build their achievement on. These pillars are: portfolio, individual games, consumer promotion, retail, logistics & distribution, and interactive. To become “the world 's leading end-to-end gaming company,” (“Who we are”, 2016) IGF had to overcome many obstacles.
Until 2002 the International Game Technology’s staff had to work among several different systems in order to retrieve some specific information / reports. Each department
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The SAP R/3 software was designed to intergrade three layers: presentation, application and database. For the IGT this software incorporated 3 separate functions: finance, manufacture, and product development. Because of some flexibility of the R/3 ERP system, International Game Technology was able to “change some of its business processes” (Sousa & Oz, 2015) and still build custom orders. This system provides multiple benefits to IGT’s operations. Most importantly, the prices of the products are based on much more precise data which decreases chances of underpricing. Thanks to the new software, manufacturing departments’ heads received ability to review and print manufacturing spec sheets to prevents skipping or “cutting corners” and errors in production. One of this system’s modules also improved project management and development division. Now, managers can monitor any design changes and cost associated with it. Since IGT is a global company, this system was able to connect all of the company’s sites. The company can continue its vision of being “the global innovation leader in the gaming industry” (“Who we are”, …show more content…
“The integration between business processes helped developed communication and information distribution” (“Enterprise resource planning”, 2016). The ERP system eliminated a lot of repetitive steps in collecting/migrating data into different departments. Since the system improved the correctness and uniformity of the information as well, the integrity of the data became much more reliable. All data is now combined and kept up to date in one location. This software made reporting much easier and gave options to additional customization. All different and complex data demands could now be handled effortlessly and in timely manner. The additional benefit of ERP system implementation was “enhanced tracking and forecasting” (“Enterprise resource planning”, 2016). The company’s inventory turn raised up by about 2 percent per year .“The average waiting period from order to shipping” (Sousa & Oz, 2015) was reduced by about 2 weeks. The flawless interaction between sales and customer service staff led to high-quality customer

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