Advantages And Disadvantages Of Verbally De-Escalation

After you have carefully listened to the client, we must find the best response that actually validates the client’s position. Only then can we hope for chosen compliance. This often times does not happen the first time we try it. We may have to start the process over several times to achieve success. In addition we need to listen without comment or passing judgment. Remember there is no time limit for a successful de-escalation. When verbally de-escalating an emotionally charged person allow for personal space. By using a good interview stance, which is off to the side of the client slightly at a 45 degree angle, allows for good personal space. It also allows us to remain in a good defensive stance in case the client acts out physically. In addition it provides escape routes for the client so they do not feel trapped by your body positioning. When dealing with a much smaller client you may choose to take a seated position in the situation is not threatening. This can reduce the height difference and put the client at ease witch can allow for better de-escalation. Barriers …show more content…
We should avoid being emotionally involved. We do not need to be emotionally involved to still have a good rapport with the client. Avoid power struggles, cursing, abrasive language, threats, ultimatums, and making demands. None of these will help with our verbal de-escalation. Trying to intimidate a hostile person is not recommended either. However, the staff should not come across as “fearful” either. A staff member who is too emotional or frightened by the client will have a low success rate at de-escalation. We have to control our own fear and anxiety. This fear can lead to unproductive and/or inappropriate behavior, freezing, or overreacting. Lastly, not allowing for the proper personal space can bring back past traumatic experiences for the client and make chosen compliance