Easy Ways To Lose Clients And Your Reputation Analysis

The article “Non-Profit News: Easy Ways to Lose Clients and Your Reputation” written by Dr. Warren Corson III was about how certain things, although they may seem insignificant can affect you and your clients in a negative way. An example would be focusing on making money. When a clinician is only focused on making money their clients may feel as if they are a meal ticket. Immediately asking to have clients pay their co-payment and fill out paperwork before asking the clients why they are there, may cause a negative impact on the clients’ perception of the clinician. Corson stated that smiling, making eye contact, and asking clients why they are there is extremely important. The article continues to explain other negative behaviors some clinician …show more content…
For example, the article spoke about a man who went to therapy to talk about work issues and instead the therapist wanted to know about his childhood. When the client confronted the therapist about this issue the therapist stated, “Who is the licensed social worker? You or me?” Hence, the client felt let down and mistreated by their therapist. I learned that it is important to work with your clients and try to figure out what methods works for them and what does not. Furthermore, it is also important to understand that what works for one client may not work for the other. Hence, adjusting your therapeutic methods to meet your clients’ needs is important as well. Working together with your clients and meeting their needs will help your clients feel as if they are being …show more content…
Returning calls as soon as you can will help the client feel important. Having the client feel that they are important will help build trust and rapport within the therapeutic relationship. Furthermore, the article also mentioned that many clients feel unimportant when they have an appointment schedule and they have to wait an hour or more in the waiting room. Hence, it is important that counselor set appointments at a time that they know they can keep. The article explained that when a client is left waiting for more than thirty minutes, they would not be as trusting and open to the counselor. Overall, this knowledge will influence me as a future counselor because I learned that the most important person is your client. Making your clients feel important, equal to you, and heard is what will make you prosper in your career. Hence, I will take the advice I learned from reading the article and apply it in the future. I want my clients to feel safe and I want them to know that I understand they live busy lives by making sure they do not have to wait long hours to come and see