Good Communication Skills

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Negotiating With Good Communication Skills
When it comes to negotiations, communication skills are key and can make the difference between a successful negotiation (Mullender, 2014) and a horribly gone wrong negotiation, which is all centered on knowing how to effectively communicate during the negotiation process. Good communication skills are the foundation of a good negotiation (Mullender, 2014), and businesses have quickly realized that negotiation is involved in many business dealings. From negotiating employees ' pay to help draft policies and procedures, and negotiating contracts. Negotiation plays an important role in business, and all parties involved must depend on their communication skills to make sure those negotiations go smoothly,
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In this negotiation one of the barriers is the system and not knowing 100% what the system is doing on the vendor side. However, I was thoroughly prepared and knew the situation well from our standpoint. Going into the negotiation, one technique that I use often is non-verbal communications. I remain observant throughout and ensure to identify the vendor’s non-verbal cues (Uribe, 2010), as well as ensure that I’m utilizing non-verbal cues. By recognizing the other parties’ reactions, it allows me to understand how comfortable they are with what I am presenting (Uribe, 2010). The non-verbal cues could consist of acknowledgement through a nod, facial expressions, even tone and gestures through my body language. The non-verbal gestures show that both parties engage in the communication, as well as can be perceived as acknowledge and agrees with the information being presented. The non-verbal cues also reinforce relationships between the …show more content…
Misunderstandings in communication are a very common cause of failures in an organization. For communication to be good, we must work to recognize the obstacles that interfere with the exchange of information, and to work to communicate with clarity and precision. This can be done by being thorough in your preparation, understanding your own communication style and knowing which negotiation approach is not only best suited for you, but which approach is best suited for that specific negotiation (Lewicki, Barry, & Saunders, 2010). For successful negotiations, all parties involved must rely on their verbal and non-verbal communication skills to ensure negotiations go easily and are successful in the

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