Leadership For Quality: A Case Study

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Leadership for Quality
In operating a successful healthcare organization, leadership is a defining factor in that success. The quality of leadership that is present, will define that success by awards of excellence or be detrimental with failure in outcomes. Leadership has developed theories to result in outcomes that create excellence, those theories can be categorized into two separate levels (Joshi et al., 2014). These levels are known as individual leadership and organizational leadership systems (Joshi et al., 2014). A leader must facilitate these systems to generate the change they desire.
Individual leadership can be viewed in two ways, by the person’s attributes that they display and the tools that are presented to them (Joshi et
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Evidence-based leadership tailors to dynamic leaders that seek out innovative EB ideas that generate improved quality. Implementing those EB ideas requires the vision to be expressed precisely and engage all affected stakeholders (Gallagher-Ford, 2014). The leaders must also be open to other individual’s ideas in how to implement the change, be able to take resources and redistribute them where needed for the transformation, be the role model for others in the EB decision making, and continue to led not just individuals but groups as well through the transformation (Gallagher-Ford, 2014). Resistance will be present so a leader must be able to manage those situations and still be able to reward those group or individual …show more content…
A quality coordinator for an organization should be named. Their purpose will be to monitor performance and plan for and organize interventions on existing processes (Solorio, Bansal, Comstock, Ulatowski, & Barker, 2015). Councils are formed for a similar purpose as the coordinator but on an organizational scale (Douma, 2015). They seek to keep the organization engaged at all levels on quality initiatives as well as making sure the organization excels at it’s quality goals (Douma, 2015). The council also determines that the organization’s vision, strategy, and action plan align with the organization’s quality goals. In both roles, an increase in the awareness of quality among the organization’s employees should be an objective. They can obtain this through training and seminars that will lead to open discussions on the current state of quality within the organization and what could be done to improve it. The information gathered through these means of discussion could be utilized in the next planning session the coordinator/council has on implementing new quality practices within the organization. The new practices should be charted to determine the correlation among multiple issues because one improvement could affect multiple

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