Employee Monitoring: A Case Study

Improved Essays
Balancing Goal Attainment and Ethics Employee monitoring is one example of an HRM policy that has an ethical implication and should be carefully considered before putting into practice. Employee monitoring consists of recording phone calls, reading emails and monitoring internet use. Drug testing is also an example of employee monitoring and organizations implement drug testing and electronic monitoring policies to improve workplace safety and productivity (Schwoerer, May, & Rosen, 1995). Organizations create employee monitoring policies because many workers take advantage of their paid time by surfing the internet instead of working. This results in billions of dollars of lost income. At the very least, this is a waste of company time and …show more content…
If employees are not given a clear direction and explanation for the changes, it will result in an interruption of employees’ expectations. The uncertainty of what the changes mean can lead to an emerging ethical issue called trigger points. Trigger points prompt employees to question the meaning of the changes. Employees will ask themselves, what does this mean to me? What does this mean to my job position? What is my identity in the company? Sonenshein points out in the article, Emergence of Ethical Issues During Strategic Change Implementation, “Managerially prescribed meaning breaks down because employees are first interrupted with …show more content…
Kenneth Pope lists several possible ethical issues in his article 10 Fallacies in Psychological Assessment: mismatched validity, confirmation bias and unstandardizing standardized tests are just a few. He explains unstandardizing standardized tests:
Standardized tests gain their power from their standardization. Norms, validity, reliability, specificity, sensitivity, and similar measures emerge from an actuarial base: a well-selected sample of people providing data (through answering questions, performing tasks, etc.) in response to a uniform procedure in (reasonably) uniform conditions. When we change the instructions, or the test items themselves, or the way items are administered or scored, we depart from that standardization and our attempts to draw on the actuarial base become questionable (Pope, 2010).
Pope also points out other ways standardized assessments can fail. People may forget their reading glasses, feeling the effects of cold medicine, or experiencing family trauma. All of these examples could result in a manager or psychologist placing an employee in a mismatched job position or not hire them at all. Many of the assessments I-O psychologists use to match good fits with organizations can also harm a person’s emotional well-being. These tests can touch upon past actions and personal traits that breach privacy and confidentiality (Knapp, 2003).

Related Documents

  • Improved Essays

    If I were in the shoes of Josephine Schmoe, I would most probably feel overwhelmed to receive results as the ones issued by the personality assessments administered to her: MMPI-2 and MCMI-III. The test results might suggest that Josephine suffers from a personality disorder. If the test results are actually accurate, these can help Josephine to receive appropriate treatment and medication to help her function and cope more effectively with all she is handling. On the other hand, if these results are not correct, these can cause more harm to her such as causing depression, isolating her from friends and loved ones, or even worst: receive a referral to a psychiatric hospital due to their suicidal idealizations.…

    • 392 Words
    • 2 Pages
    Improved Essays
  • Improved Essays

    Regarding interpretation of results the code of ethics states that psychologist must be impartial in scoring and interpreting test and assessment results. They must also take into consideration the candidates cultures, cognitive abilities, and other characteristics that might alter or be a crucial factor on the interpretation of results, (APA,…

    • 951 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    Opting Standardized Test

    • 339 Words
    • 2 Pages

    In the editorial “ Opting Out of Standardized Tests Isn’t the Answer” The editorial board argues how opting out is not the best option to take towards standardized test. The editorial board develops the ir argument by giving examples that talk negatively about the idea of opting out of standardized tests. Their purpose is to persuade people into having a negative view towards standardized test, in order to get the audience to have a similar reaction towards the opt-out activists as the editorial board does. The editorial board uses a critical tone with their audience. To begin to introduce his idea, the editor opens with a factual situation about students who refused to take state test, that presents the negative claim that “opting out…

    • 339 Words
    • 2 Pages
    Improved Essays
  • Improved Essays

    The 14th Amendment Essay

    • 932 Words
    • 4 Pages

    The fourteenth amendment of the American federal constitution grants the citizens right to privacy. The amendment protects the American citizen’s privacy from being violated or intruded by either federal, state government or other individuals except for some few exceptions. Public employees are protected against unreasonable search, and the protection applies only to situations where employees bear reasonable expectations of privacy (Hudson, 2010). Whether there is the reasonable justification for search and seizure is a matter that is determined on the case by case approach based on practices, policies, and nature of the work. Searches at the workplace are authorized based on the purpose and objective of the search.…

    • 932 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    Standardized tests can cause severe stress to many students. I can relate to this because I get nervous when I am about to take a big and important test. I think that I would have done better with a shorter test that I wouldn’t be so nervous about. Standardized tests can make kids so nervous that they may vomit or cry, making these kids do bad as well. That is why I think that standardized tests are causes of severe stress.…

    • 554 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    Before I began annotating and thoroughly reading through Zimbardo’s piece, I gave initial answers to the two questions proposed at the start for two reasons. One is just being an active reader. I feel to truly understand someone else’s opinion; you have to have one of your own that can be argued for or against. The second reason I gave an initial answer was because I wanted to be critical of my own answer and his. This meaning, if we are to agree, what information did he have or find that I was unaware of to have to same knowledge and if we disagree how was our information put together resulting in knowledge that differs.…

    • 927 Words
    • 4 Pages
    Improved Essays
  • Superior Essays

    Standardized testing has many problems that are not addressed. Testing isn’t doing what it is supposed to do. Standardized testing doesn’t reach a student's full potential. Schools need to be about learning rather than preparing for high-stake testing. No one is fixing the problems of standardized test in schools.…

    • 1278 Words
    • 6 Pages
    Superior Essays
  • Improved Essays

    As the world famous scientist Albert Einstein once said, “ Everyone is a genius. But if you judge a fish by its ability to climb a tree, it will live its whole life believing that it is stupid” (Investigator). The same idea goes for many children across the world. Everyone has different interests, hobbies and talents just as a fish can swim a whole lot better than a monkey, however that monkey can climb a tree as where the fish cannot. Millions of children are trying to climb that tree all across the United States, and many of them happen to be fish.…

    • 1700 Words
    • 7 Pages
    Improved Essays
  • Improved Essays

    Identity is defined as knowing who someone is and the qualities that makes a person different. Understanding and accepting ones’ identity is an issue many individuals have difficulty with. To this day, individuals will attempt to fulfill certain roles while suppressing their personal needs and wants. Coming to terms with one’s identity is a strenuous and satisfying process. The theme of identity can be found in many films and narratives.…

    • 1291 Words
    • 6 Pages
    Improved Essays
  • Superior Essays

    Education Debate Essay Standardized testing is a major focal point in modern education systems all over the world. The purpose of the tests is to measure the student’s and teacher’s abilities, and compare them to other students from around the city, country, and world on an academic level. The comparisons are supposedly one of the many “benefits” that come with frequent and relentless standardized testing. However, these standardized tests have no benefits whatsoever; only detrimental effects on the mental and physical health of both students and educators, as well as the undermining bias directed towards the different racial and cultural groups, the minorities of the population, and the educators preparing the students for the tests. Standardized…

    • 1350 Words
    • 6 Pages
    Superior Essays
  • Great Essays

    The Stanford Prison Experiment, conducted in 1971 by researcher, Philip Zimbardo is one of the most eye-opening social studies done to this day. It’s purpose was to find out more about how the social principles of obedience and conformity can affect the behavior of a normal human being. Zimbardo wanted to discover how social customs and hierarchy affect the roles people play, in a prison setting (Lurgio, 2015, p.1866). Though their purpose seems praiseworthy, the experiment itself was not. It was filled with ethical violations and in just 6 days, spun out of control (Lurgio, 2015, p.1866).…

    • 1207 Words
    • 5 Pages
    Great Essays
  • Improved Essays

    Ethical Issues The use of psychological testing in the workplace may not be unheard of; however, there are ethical limitations that must be respected by prospective employers wishing to take advantage of these resources. A testing scenario, consisting of a plethora of ethical faux pas due to the hiring manager, Dr. Martin, overstepping her degree of psychological testing related knowledge, is a prime example of why such regulations are needed. Herein, the account of Dr. Dorothy Martin’s profoundly flawed attempt to test job applicants is scrutinized for the following errors: allowing assessees prior access to the test contents, assigning unqualified individuals to handle technical aspects of testing, and failing to store the test results…

    • 678 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    Today in the 21 century new technology is rising, but a questions comes into play, do company's have the right to monitor their employees online activity outside of work. In the United States 26 million employees are being monitored online while at work. (Jitendra M. Mishra and Suzanne M. Crampton, pg.4) As new technology rises, so does your limitation on privacy. Employers have the right to monitor their employees at work, with this comes the controversial topic of should employers be able to monitor there employees outside of the work place. I believe that employers do have the right to monitor there employees outside of work to a certain extent.…

    • 537 Words
    • 3 Pages
    Improved Essays
  • Brilliant Essays

    When employees in organizations make decisions to act unethically, they affect not only the company itself, but also its shareholders, employees and customers. Employees make a countless number of choices every day in businesses, if they act unethical, they can damage a company's productivity, profits and…

    • 1804 Words
    • 8 Pages
    • 6 Works Cited
    Brilliant Essays
  • Improved Essays

    Notably, a successful change initiative depends on how employees understand such change. Change of any kind will always encounter some challenge. To attain successful change, change initiators in the within an organisation should understand the change implications, not solely to the organisation but to the concerned employees as well. Seemingly, when the choice of initiating change is made, initiators will be required to state the vision for such practice. Unless such visions are shared with concerned subordinates, it is unlikely that they will accept the practice totally.…

    • 1041 Words
    • 5 Pages
    Improved Essays

Related Topics