Ernst & Young Case Study

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Ernst & Young known as EY is a multinational professional service company. They employ over 175,000 employees and do business in 150 countries. When business is down, the first cut that some companies make is with training their employees. This is not the approach that Ernst & Young made starting in 2009, when many people might have referred to our country being in a recession, due to business profits being on the down slide. During this time, Ernst & Young launched a new training program for their employees, known as formal mentoring. This program was developed so employees could reach their potential in the working world. According to Michael Hamilton, E&Y 's chief learning and development officer in the Americas, (2009) “in 2009 the …show more content…
According to Weinberger, (2013) “its objective is to make EY the leading global professional services organization by 2020.” This business strategy, winning the business market will be accomplished by training and developing their employees to gain the skills required to better serve their current and future clients. Wernlund, senior associate for E&Y stated (2014), “in order to build a team that works really well together and is cohesive, you need to pull the best out of everybody, and in order to do that, you need to learn how different people work.” There are multiple training opportunities at EY’s employee development programs, which consists of learning, experiences and coaching with the organization. One of their business strategies is to gain the market. Through training their employees, the company can offer competitive resources to their customers by delivering exceptional customer service to gain and collect new customers. By training and developing their employees, they will have high performing teams in the market, keeping current business and strengthening the company’s reputation that will open doors for new future …show more content…
Training is performed differently depending on the level of the employee at EY. According to Gay (2014), “first and second year associates are encouraged to travel to training programs held in Chicago, so they can meet their peers in the area as well as the leaders who teach the classes.” This type of networking with other employees builds relationships with other employees, and helps develop individuals. Other training that E&Y provides is web-based learning, this is a cost-effective way for the corporate strategy to train employees and many companies are using this format today. It is also employee friendly, since some people work flex hours and this type of training allows employees to train at their convenience. International Financial Reporting Services (IFRS) at Ernst & Young stated “each of the downloadable modules contains lessons relating to an IFRS topics and provide a baseline understanding of each topic.” The lessons include many different areas that will strengthen and develop their

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