Dora Harding had many positive attributes to describe her son but one attribute she shared truly describes the essence of his character: “When he is with you, he is with you all the way.” A committed individual is a valuable and loyal individual and that individual is Troy Leon Maxey. Maxey is the seventh-born of eight children and he hails from Indianapolis, IN. After completing high school, he attended Indiana University Purdue University-Indianapolis where he studied the discipline of political science. Initially, Maxey was heading to law school, or at least he thought he was, but decided to pursue an opportunity presented to him by his employer at the time, FedEx. In 2003, Maxey earned his master’s in business administration with emphasis
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He completes this grand task by evaluating the core engineering responsibilities of facilities’ planning and operational efficiencies. Additionally, FedEx has two departments that provide a significant contribution to Maxey efficiently managing Latin America and Caribbean operations: QPI (Quality, Process and Improvement) and GTS (Global Trade Services). QPI governs the compliance aspect of the quality management system that facilitates ISO (International Organization of Standardization) certifications and internal service level performance metrics. On the other hand, GTS consults internally and externally on the facilitation of trade and develops processes and systems to support the import and export operations. Additionally, it is evident that FedEx has challenges relating to its internal operating environment but despite the challenges one important question must be answered and that is how management and executives resolve the issues that arise. Challenges the organization is faced with relates to the changing dynamics of the workforce including millennials, healthcare, and employee sponsored pensions, impact of technology, tele-commuting and working remotely. Contrarily, suppliers are in short supply on the aviation side of the business. There are less than 5 major aircraft suppliers led by Boeing and Airbus. Similarly, assets that support the business such as aviation ground support equipment is highly specialized. Other suppliers such as corporate real estate owners, commercial vehicle vendors and IT procurement require constant negotiation and optimize costs while pursuing the appropriate level of investment to support the business. FedEx is publicly traded and as such, accountable to a board of directors and invested stakeholders who want a return on their
He completes this grand task by evaluating the core engineering responsibilities of facilities’ planning and operational efficiencies. Additionally, FedEx has two departments that provide a significant contribution to Maxey efficiently managing Latin America and Caribbean operations: QPI (Quality, Process and Improvement) and GTS (Global Trade Services). QPI governs the compliance aspect of the quality management system that facilitates ISO (International Organization of Standardization) certifications and internal service level performance metrics. On the other hand, GTS consults internally and externally on the facilitation of trade and develops processes and systems to support the import and export operations. Additionally, it is evident that FedEx has challenges relating to its internal operating environment but despite the challenges one important question must be answered and that is how management and executives resolve the issues that arise. Challenges the organization is faced with relates to the changing dynamics of the workforce including millennials, healthcare, and employee sponsored pensions, impact of technology, tele-commuting and working remotely. Contrarily, suppliers are in short supply on the aviation side of the business. There are less than 5 major aircraft suppliers led by Boeing and Airbus. Similarly, assets that support the business such as aviation ground support equipment is highly specialized. Other suppliers such as corporate real estate owners, commercial vehicle vendors and IT procurement require constant negotiation and optimize costs while pursuing the appropriate level of investment to support the business. FedEx is publicly traded and as such, accountable to a board of directors and invested stakeholders who want a return on their