Dillard's Case Analysis

Superior Essays
Macy’s and Dillard’s are both major department stores in the United States. How these companies position themselves to customer are similar yet different. The Segmentation groups, geographical, demographical, psychographic, and behavior aspects are relevant toward the targeting and positioning made by these companies. What kind of targeting these department stores use, and the value proposition the companies have. These factors determining their positioning. After an analysis of the department store I would recommend retargeting certain segmentations, to obtain new smart objectives and obtain them through marketing strategies. which influences the value positions and how they market to the customers.

Macy’s position strategy focusses on
…show more content…
In 2010 Dillard’s came back to life. “To stand out from the competition, Dillard's simplified its purchasing strategy by looking into fewer, but higher quality brands that resonated with its customers.]”( DuBois) For Dillard’s to continue to gain control of the market it should continue it’s current marketing concepts and adapt over to more concentrated targeting system toward single women in aspect of beauty and fashion, shoes etc. and use this niche marketing to attract the new customers. They would need to reposition certain demographic and psychographic factors such as life cycle stage, social class and lifestyle. Social classes such as the lower upper class. This will help bring in a new customer bases, while still retaining the old …show more content…
• Use pricing strategy to show discounts to x and y generation
Dillard’s
Objective 1
• Use product strategy to capture quality, brand name, and design to influence the new targeted demographic single women.
• Use pricing strategy on social media platforms to attract the new targeted demographic.
Objective 2
• Use product and people strategies to display quality features and customer service to the lower upper class.
• Using a promotion strategy to advertise on social media.

After analyzing these department stores positioning, and finding that both companies target from an differentiated marketing concept. Meaning these firms target several market segments and designs separate offers for each. Both store focus on clothes for the family and similar demographic groups another segmentation. The value proposition of what the brands must offer to their consumer. How it relates to their competitive advantage and what distinction the choose to promote. From doing this we narrowed down who the companies are propositioning and how they are positioning themselves. Identified serval similarities and difference between the two. Recommendations were added to both companies. Macy’s focusing on lower social class, and using social media to increase sale to Generation X and millennials though online sales.

Related Documents

  • Decent Essays

    Coach Inc. Case Analysis

    • 255 Words
    • 2 Pages

    The market for luxury handbags and leather products is becoming more competitive. To this point, Coach Inc., is the leader in the U.S. market for these particular products, but changes begin to take place as the middle-class of consumers increase. The majority of this class is now being form by young, authentic, creative people who area constantly seeking for the product that can suit their unique persona. Thus they are working harder and obtaining more than a sustainable income so they can spend on those luxury bags or products they want. A strategy that Coach Inc., uses in order to accustom to industry changes was implemented in 1996 by Reed Krakoff — former high quality Tommy Hilfiger designer who became Coach’s new creative director with…

    • 255 Words
    • 2 Pages
    Decent Essays
  • Superior Essays

    Marketing strategy helps companies stream line its focus groups based on the customers psychographic, demographic, behavioral and geographic structures (Kotler, et al., 2016): • Demographic strategy is a marking tool that targeted similar customers based on their age, income, gender, and socio-economic status. This is also easy to implement and can be combined with other strategies, to cover a niche within the market…

    • 1299 Words
    • 6 Pages
    Superior Essays
  • Improved Essays

    The strategies of marketing determine whether the product is going to reach out to the consumers, and become a successful product. Marketing strategies that are used today are resembling the strategies that were in place years ago. A strategy that was often used years ago is shown in Jennifer Pozner's article “Dove’s Real Beauty’ Backlash” this article “aims to sell beauty products according to the implicit philosophy”(Pozner 194). One of those philosophies are “Cellulite is slightly, women’s natural aging process is shameful, and flabby thighs are flawed and must be fixed”(194). Advertisers essentially continue to use most of the same strategies today, because these strategies are very effective just as they were in the past.…

    • 859 Words
    • 4 Pages
    Improved Essays
  • Great Essays

    Abstract This case study that makes a long-term 5+ years policy and strategy recommendations to the Vera Bradley company. Vera Bradley founded in 1982 by two friends, Barbara Bradley and Patrick Miller. The company operates in the women’s luxury handbag in the accessories industry. The company is focused on women’s distinctive fashion needs. The company generates revenues in two segments, are direct and indirect.…

    • 1799 Words
    • 8 Pages
    Great Essays
  • Great Essays

    The Social Media Reach of J. Crew David Hornyak, Carly Morrow, Cole Sterrett, Matt Winsand Introduction The competitive landscape for a fashion retailer has changed dramatically in the past decade. The explosion of social media platforms has presented the business community with challenges and opportunities alike. An online presence is essential for attracting new customers and expanding the breadth and scope of a business in the 21st century.…

    • 2249 Words
    • 9 Pages
    Great Essays
  • Improved Essays

    They planned to use department stores, specialty retailers, full-line stores, factory outlet stores and e- commerce, with a steady expansion in these areas. The marketing objective was to get customers excited about the brand, as well as make it an…

    • 808 Words
    • 4 Pages
    Improved Essays
  • Great Essays

    Macys Vs Macy's

    • 1515 Words
    • 7 Pages

    Tien Walker Bob Conrad, PhD, APR “Dr. Conrad” Marketing Principles 210 April 4, 2017 Targeting, Segmenting and Positioning Dillard’s and Macy’s have the same kind of retail business in the USA. Macy's and Dillard's, have staged impressive comebacks recently. Macy's and Dillard's are renewing their success in the retailing market. They have the same kind of promotion such as Coupons, improving social media for shopping and many kinds of customer's service policy for their customers "Macy's and Dillard's both have the same intensified efforts to make themselves be differentiation in their merchandising" Davidowitz said.…

    • 1515 Words
    • 7 Pages
    Great Essays
  • Superior Essays

    Clothing’s Significance Molly Young’s essay “Sweatpants in Paradise” brings to light the many ways consumerism is affected based on the marketing strategies of specific stores, and how these strategies affect an individual’s overall shopping experience. As Young documents her journey through Hollister, she observes and reflects on the manner in which each store has represented itself and how each specific kind of marketing allows shoppers to feel unified to anybody who appears similar to themselves. Due to the fact that society has bestowed certain styles of clothing and brands with the power to determine a person’s validity or worth, going on a trip to the mall is no longer simple but instead consists of an endless amount of questions asking…

    • 1067 Words
    • 5 Pages
    Superior Essays
  • Improved Essays

    By shifting positioning tactics ever so slightly, a company, like Target, can adjust its positioning to match the current socioeconomic climate while maintaining its brand image. Target did just this. Whenever necessary, Target seems to, while struggling, always be on the verge of some new sales model and positioning strategy to match it. In the process, “There have been some signs that the new positioning is working” (Pasquarelli, 2017). While Target has seemed to target the young demographic with it “cheap chic” apparel and home goods, its one main issue, according to some, is that Target is making a mistake by positioning itself as a grocer.…

    • 920 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    TGIN’s past and current situation Chris-Tia Donaldson, CEO of TGIN – Thank God It’s Natural, discovered a new opportunity to improve the lives of many women similar to herself. As an African-American woman, Chris-Tia has been blessed with beautiful, kinky, curly, and wavy textured hair. There was a problem, however. This hair of hers was not viewed as beautiful by everyone.…

    • 1692 Words
    • 7 Pages
    Improved Essays
  • Improved Essays

    With the largest economy in the world, Americans continue to have more money in their pockets to spend on shopping. Shopping has become a daily activity among millions of people in America. Marketing of the products play a huge role to feed the shopping desires of the customers; advertisement structure the way customers view the product. In “The Science of Shopping,” Gladwell analyzes different techniques used by the retail stores to attract customer using Paco Underhill’s study on shoppers behavior while surrounded by multiple stores. In “The Signs of Shopping,” Norton focuses on the different options of shopping that shape consumer identity.…

    • 882 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    Case Study: Nordstrom

    • 841 Words
    • 4 Pages

    Retailers play a very important role in delivering products and services to the final consumers. Within this this role, retailers must possess the ability to target a segment of the market through different product offerings and product differentiation. By looking at Nordstrom’s marketing mix and specifically product, customer service, and store design, one can see how they utilize different strategies to create competitive advantages within the market. Nordstrom, as a high-end department store, chooses to carry a smaller product line with a wide assortment of high end merchandise.…

    • 841 Words
    • 4 Pages
    Improved Essays
  • Superior Essays

    You throw like a girl. You run like a girl. You took that hit like a girl. These phrases are nothing new or shocking, and they rarely bring even a raised eyebrow of distain. The “like a girl” slang in a phrase that is common in this culture and not rarely considered when used.…

    • 1132 Words
    • 5 Pages
    Superior Essays
  • Superior Essays

    OUTLINE 1. Market Segmentation…………………………………………………………………2 2. Product Positioning…………………………………………………………………... 3 3. Marketing Mix of Burberry………………………………………………………….3 4.…

    • 3675 Words
    • 15 Pages
    Superior Essays
  • Improved Essays

    Marketing Segmentation Marketing segmentation is a way for companies to efficiently use marketing dollars to advertise their product to a specific group of customers based upon similar needs or preferences they all share. In the article, Diversity Marketing: Better Targeting of Today’s Shoppers, authors Laura Mandala and Steven Schwadron assert that the use of diversity marketing can help retailers achieve more efficient use of marketing dollars. This paper will discuss the thesis and purpose of the article, explore the key points presented, and review the conclusion and recommendation offered by the authors. Lastly, this paper will offer an assessment on the articles overall quality and usefulness.…

    • 708 Words
    • 3 Pages
    Improved Essays