Nowadays, more governments are forced to reduce their funding for a wide range of public services due to the present financial crises. These austerity schemes have even reached the most previously secured or untouchable sectors such as education and health care.
In response, there has been an increased focus on improving public sector effectiveness to cut down the government spending. This kind of challenge force top managers to seek more innovative management practices in order to overcome the potential rendering of functionality caused by these funding shortfalls. One of the promising solutions presented for this problem is Lean and Six Sigma project management. With its capability to increase performance dramatically with …show more content…
From a practitioner perspective, applying Lean methodology in a service context is more challenging than production settings. Unlike Lean manufacturing, Lean project management in services up till now hasn’t reached the maturity stage in terms of research and application. Having said that, more efforts should be made to facilitate the use of Lean Six Sigma methods in the public service sector, especially for organizations with high cost operating systems, such as Higher Education Institutions.
2. Literature Review
2.1. Lean Project Management Lean Project Management (LPM) involves the adaptation of statistic and quality methods in managing projects. As stated by Ballard and Howell (2003), ‘Projects are temporary production systems. When those systems are designed to deliver the outcomes while minimizing waste and maximizing value, they are said to be ‘lean’ projects’.
Some of (LPM) main advantages are cost reduction, time saving and quality enhancement. In recent years, Lean project management methods have proved to be effective with sophisticated projects confined by cost and other resource constraints. Furthermore, this approach puts emphasis on:
• Data analysis
• …show more content…
Research methodology
The research study will use qualitative and quantitative research methods and will consist of two parts. In the first part, the researcher will adopt an exploratory survey research methodology as follows:
• Identify the critical factors for effective LSS projects in the public sector through analyzing data from existing literature, questionnaires and interviews.
• Use these factors to formulate an LSS quality framework or LSS quality-measuring tool. This lean model could be used to measure the readiness of a HE institution to venture an LSS project, identify the largest opportunities for Lean implementation within the institution, or assess quantitatively the potential success of an LSS project.
As for the second part, the research will test this model by applying it in assessing the Health Cluster project and evaluating the Qatar University readiness for further LHE