Daft And Mintzberg's Role Of Management

The term management can be and is often defined in different ways. (Daft, 2015) defined it as “the attainment of organizational goals in an effective and efficient manner through planning, leading, organizing and controlling the company’s resources”. From (Koontz, 1988)’s perspective, “Management is an art of getting things done through and with the people in formally organized groups. It is an art of creating an environment in which people can perform and individuals and can co-operate towards attainment of group goals”. However, these two explanations evidently show the way managers think and operate changes within a period of time. In addition to both Daft and Koontz’s definitions, Henry Mintzberg stated that a role of a manager is not only about planning, controlling, leading and organising. He conducted a research stating three managerial roles and their behaviour that ultimately described management roles in a work place which are Interpersonal roles, …show more content…
‘Figure head’ – (Mintzberg, 1973) defined it as “the manager is a symbol, obliged to perform a number of duties” in other words, which means managers were the pinnacle of the department and were liable for acting ceremonial duties for example they attended events like employee weddings. Secondly, Leader according to (Mintzberg, 1973) “ the manager defines the atmosphere in which the organization will work” it can also be defined as “someone who can influence others and who has managerial authority” (Robbins & Coulter, 2014) and is accountable for the work and performance of their subordinates for example hiring and training new employees. Thirdly Liaison - the manager dealt with the numerous net of relationships that he/she maintained with various individuals and people outside the organization for example gathering customer and supplier