Art.21-Management of the Ethical Channel 21.1-The external member of the Compliance Committe should be responsible for the management of the email established for the people involve with the Company, and it must receive and review the denuncias and communications of non Compliance and violations of the Regulatory and Compliance Program that he received.
22.2. The Compliance Comitte should be response to the claims that be made as son as posible, and in every case, after one month since the received of the claim, if the applicable rule or internal protocol do not establish another time for that.
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22.3. Whenever there are reasonables evidences by the Committe for the comisión