Communication in Crisis Essay

1409 Words Feb 23rd, 2016 6 Pages
Communication in Crisis

HCS/320

January 18, 2016

Communication in Crisis

Today we have begun receiving official notices of contamination of the public water supply in the surrounding area. As the director of the local emergency management department, I have deemed it necessary to hold a conference to address this contamination. The contamination is a life-threatening biological agent. According to "United States Department of Labor" (2016), “Biological agents include bacteria, viruses, fungi, and other microorganisms and their associated toxins. They have the ability to adversely affect human health in a variety of ways, ranging from relatively mild, allergic reactions to serious medical conditions, even death. These
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Collaborating between these departments is essential to come up with a plan for addressing the public. It is necessary to come up with a system to put out emergency or rapid information. This can include press conferences for the news and newspapers and also social media updates that can keep the public up to date minute by minute. It is essential that public fear must be kept to a minimum. Stress the importance of vigilance but keep panic low. Media can be a doubled edged sword. It can be an excellent method of getting information to the public, but that does not come without hazard. The hazard of using the media is that they need to have a “good” story, and sometimes to make that “good” story, it must be embellished to add excitement to the story. Media personnel do not always think of what is best for the public, but for what is best for them to get recognition and for their employer to have the most “juicy” news. The news can be very helpful though, in they are already ready to broadcast especially when there is a big incident. They normally have reporters on standby at important locations to get the latest information. The media can rapidly spread information regarding locations to receive safe water and where to go for safe haven and to alert which hospitals can take more patients. With a public health issue the closest hospitals tend to fill up rapidly and become overwhelmed. This

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