Effective Communication Characteristics
Organizations looking to improve their communication skills should look to other effective organizations for helpful information. …show more content…
Leaders use planned, strategic communications to inform and achieve buy-in for the organization’s mission and vision. A strategic communication plan will ensure the vision is clear and kept top of mind. Staff can see the vision and how their daily tasks contribute to the success of the organization. Clear and regular communication maintains employee focus towards goals. By using effective communication, a leader can convey important messages to the organization and achieve desired results.
Organizations can build trust and improve relationships with employees by handling communication effectively. When employees trust their leaders and have established relationships, they are more productive and engaged with the organization (Maxwell, 2011). Leaders use effective communication to ensure staff understands what is important and what is expected of them. Clear and consistent communication can engage, teach and align staff, and help foster a team environment (Studer, 2003). A facility who successfully motivates and engages their employees will retain those employees. Retained employees reduce turnover costs and improve the facility financial picture. Motivated, engaged employees tend to produce delighted customers. Through effective communication, organizational success is