Essay about Challenges Of Managing Cross Generational Communication
Challenges of managing cross generational communication. What are the main challenges that managers will face when communicating to staff in a multi-generational workplace?
Four generations currently exist in the workplace, with a fifth generation beginning to break ground. The oldest generation is referred to as the Silent (e.g. mature or traditional) generation; a group of workers who are typically deemed as cautious and disciplined (Stark & Farner, 2015). The Silent generation is followed by Baby Boomers whom are babies born after the end of World War II and lasting two decades past this date terminating in approximately 1964. The third generation is Generation X. These are individuals who have adequate knowledge of technology as well as being comfortable with the issues of diversity and change. Following members of Generation X are Millennials. Millennials are typically believed to have been born between 1980 and the end of the 20th century (DeVaney, 2015). Millennials are very familiar with the latest trends in technology and are brimming with self-confidence (Stark & Farner, 2015). Currently emerging in the workplace are members of Generation Z who are persons born after 1996 (Dupont, 2015). Differing attitudes in the areas of work environment, attitude, and expectations have led to conflict in the workplace. This paper will cover communication styles and barriers in communication, the challenge of the four…