Case Study On Job Satisfaction

Decent Essays
Job satisfaction is the most investigated topic in the field of organisational behaviour. It can be defined as “the level of contentment employees feel about their work, which can affect performance” (Boundless, 2016). Job satisfaction is one of the primary job attitudes measured, and can be influenced by a person’s ability to complete required tasks, the level of communication within an organization as well as the relationships with their mangers. (Boundless, 2016)

Case Study One: Long Hours, hundreds of emails and no sleep. Does this sound like a satisfying job? The author shares with readers four individuals whom have shared what their jobs entail including “320 00 kilometres of travel”, “no meal or movie goes by without Gian being hunched
…show more content…
There are a number of characteristics of a job that may influence an increase in job satisfaction of employees, one of the main characteristics is pay influences. Pay does influences employees job satisfaction; however, it is only to a point. It is believed that after about $75 000 per year there is no relationship between amount of pay and job satisfaction (Charmorro-Premuzic, 2013). Personality can also influence job satisfaction. Employees with an upbeat attitude tend to have a high level of job satisfaction. However, employees with a negative attitude tend to be the quiet opposite, and have a low job satisfaction. Employers need to monitor and watch for this, as negative people may begin to influence other personalities within the …show more content…
In case study one, all four individuals are negatively related to turnover. Absences from work places can be quite high if an employee is suffering from low job satisfaction, however you will find, employees who have a high level of job satisfaction are less likely to have days off. It is crucial for employers to understand factors that are involved in job satisfaction to help improve their employee’s performance within the workplace. Citizenship Behaviour is flexible behaviour that sees an employee more likely to talk positively about the organisation. As we can see Irene who is satisfied with her job has good relations with her colleagues, Irene also actively participates in decision making situations and is able to handle the responsibilities of her

Related Documents

  • Improved Essays

    I can see criticism that may arise due to the subjectivity of perception regarding an individual 's emotions, moods, and behaviors, especially within a work environment. Also, another key realization I kept in mind while writing this assessment was that how the two-factor theory must assume that a cheerful worker or employee is a more productive one, yet in the previous chapter the book states, “Even though some evidence exists for the satisfaction-causes-performance relationship among professional or higher-level employees, the best conclusion is that job satisfaction alone is not a consistent predictor of individual work performance.…

    • 795 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    Jaica's Personality

    • 252 Words
    • 2 Pages

    To synthesize, the role of Jaica’s personality as a factor in her job satisfaction and performance is explained and summarized using the affective events theory (Figure 3). This explains how employees’ emotions in response to work experiences affect job satisfaction and performance. At the first parts of the film, Vivian’s sternness towards Jaica created a work environment that was challenging for her. In addition, Jaica also had her own personal life struggles. Despite these hassles, Jaica was dispositioned in a way that she can adapt and cope with the circumstances.…

    • 252 Words
    • 2 Pages
    Improved Essays
  • Great Essays

    Service Excellence

    • 1198 Words
    • 5 Pages

    The one point they all agree on is that a happy workforce means increased customer satisfaction. quality, safety, productivity, etc (Hess, 2013). The creation of a happy workforce however is not easy. Employee engagement, as defined in “Carrots and Sticks Don’t Work”, is a heightened emotional and intellectual connection that an employee has for his/her job, organization, manager, and co-workers (Marciano, 2010). This definition emphasizes the four areas that affect employees that, if not handled correctly, can turn an organization into a toxic environment.…

    • 1198 Words
    • 5 Pages
    Great Essays
  • Superior Essays

    Herzberg’s hygiene-motivation theory asserts that the “factors involved in producing job satisfaction are separate and distinct from the factors that lead to job dissatisfaction” (Herzberg, 1987). Furthermore, the two feelings, satisfaction and dissatisfaction, are not opposites of each other. The opposite of job satisfaction is no job satisfaction while the opposite of job dissatisfaction is no job dissatisfaction. “Hygienes” such as compensation, incentives, and other extrinsic motivators “create no dissatisfaction and their absence creates dissatisfaction” (Herzberg, 1987).…

    • 1271 Words
    • 6 Pages
    Superior Essays
  • Improved Essays

    Q1. What are the seminal articles that form the foundation for this research? What do they have to say? I believe there are 2 main seminal works in this dissertation by Andrews (2003) which are Comparison of published measures of job satisfaction on a taxonomy of job rewards by Pritchard and Shaw (1978), Role of work values in leader member exchange.…

    • 547 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    Sas Institute Essay

    • 774 Words
    • 4 Pages

    According to our textbook, Management Principals by Mason Carpenter, Talya Bauer, and Berrin Erdogan, there are four factors that strongly influence work behaviour: job performance, organizational citizenship behaviour, absenteeism, and turnover. SAS Institute seems to have addressed these factors in innovative, practical ways. How have their policies led to positive behaviours in these four categories? Job performance : the ability to perform the job as stated in the job description. An individual’s…

    • 774 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    Job satisfaction differ from person to person and it is a feeling of positive affect toward a job and its components. Job satisfaction is significant in providing quality care to patients. Today’s healthcare is more complex and nurses are unhappy about their working environment. Which resulted in poor patient care and poor health care outcomes. Many factors can affect job satisfaction.…

    • 1200 Words
    • 5 Pages
    Improved Essays
  • Great Essays

    Telstra Code Of Conduct

    • 1283 Words
    • 6 Pages

    Introduction Telstra is the biggest telecommunications and information services company in Australia. The company offers telephone contact and back-office services so as to support its customers. Telstra understands the need to efficiently and proactively manage the staff workload so as to improve motivation and productivity. According to Uzonna (2013, p.199), management in the organisation has a duty of making job more rewarding and satisfying for employees. Additionally, management has a role of aligning employees’ motivation with the objectives of the organisation.…

    • 1283 Words
    • 6 Pages
    Great Essays
  • Superior Essays

    Employees in DrainFlow are not satisfied with the work they are doing, and this is a major cause for concern; this phenomenon can definitely drive DrainFlow into extinction. DrainFlow lacks the “vital or energetic” environment that the competitor, Lightning Plumber, comprises. With the help of the cash reward and structured interview program, employees can become more vitalized and energetic about their work. Research proves that satisfied workers will work at maximum capacity and be productive in the work environment. According to huffingtonpost.com, “When people aren 't happy with their jobs or their employers, they don 't show up consistently, they produce less and their work quality suffers.…

    • 1114 Words
    • 4 Pages
    Superior Essays
  • Improved Essays

    It is evident that jobs that involve multiple tasks from the different departments of a company make workers feel stressed; therefore, they do not enjoy what they do. These researches reveal that if managers want their employees to be productive, they have to understand the different causes and correlates of subjective wellbeing and be more flexible with workloads and deadlines when employees are…

    • 1058 Words
    • 5 Pages
    Improved Essays
  • Great Essays

    * To examine the factors leading job performance through job satisfaction. * To analysis how the organization can make a better policy as to improve job satisfaction.…

    • 1228 Words
    • 5 Pages
    Great Essays
  • Improved Essays

    It is important to note that some individuals are more susceptible to the emotions of others, therefore negative and positive emotions will affect each employee…

    • 1764 Words
    • 8 Pages
    Improved Essays
  • Improved Essays

    Introduction The current economic downturn seems to cause employers to ignore employees’ satisfaction as critical to successful organizational outcomes. Employee satisfaction is particularly critical in healthcare settings as it is directly related to patient outcome. As the number of positions decreases, the workload becomes more stressful for nurses left to pick up the slack. Because of MMC’s new cost saving measures, the reduced nursing staff feels unfairly treated and overworked while the technical lab workers are dissatisfied and are consequently withdrawing from the organization.…

    • 1772 Words
    • 7 Pages
    Improved Essays
  • Improved Essays

    They also came up with a result that women are more satisfied with their jobs more than the male population and married women reported higher job satisfaction. We can observe that most married women are more stable on their jobs because they tend to find a job that would meet their expectations or a job that would last long for them. They have also gathered information which would mean that in managerial positions, they have higher job satisfaction compared to the ones in non-managerial position. But in a study done by C. G. Andrews and J. Allen in their article “Analysis of Management and Employee Job Satisfaction, they have concluded that there is no significant relationship of job satisfaction between managerial and non-managerial position. Taking a closer look at their study, the population involved does not come specifically from the nurses’ population.…

    • 681 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    does high employee job satisfaction results onto low turnover and absenteeism? does the employee…

    • 716 Words
    • 3 Pages
    Improved Essays