To synthesize, the role of Jaica’s personality as a factor in her job satisfaction and performance is explained and summarized using the affective events theory (Figure 3). This explains how employees’ emotions in response to work experiences affect job satisfaction and performance. At the first parts of the film, Vivian’s sternness towards Jaica created a work environment that was challenging for her. In addition, Jaica also had her own personal life struggles. Despite these hassles, Jaica was dispositioned in a way that she can adapt and cope with the circumstances. She did not let the emotional stress hinder her from from fulfilling her duty of providing health care assistance to Vivian. Given this, it can be said that Jaica’s personality
