1. What are the potential sources of the problem?
One major potential source of the problem that Interwest Healthcare is facing is that management cannot effectively communicate the importance of accurate data entry to the hospital staff. With the management reports compiled from the system, there could be concerns for cost allocation with the different treatments. If any mistakes are made while entering the data, it could lead to miscalculations concerning different treatment cost. While a misallocation of costs could occur in paying the providers who provide the treatments as well. The suppliers or providers may not get paid in time or the correct amount of money.
Consequently, there might be a potential risk that they might refuse to work …show more content…
What information would you want to analyze?
It is important to run a comparative analysis on the past 2-3 data reports that were submitted to narrow down where the inaccuracies lie. By doing this, it would allow Mr. Singh to effectively explain to the hospital staff where the discrepancies are. The management information system should then be analyzed to determine if it is too cumbersome or confusing for the staff to input data …show more content…
I would also recommend conducting internal audits, which consist of two audits a month. This would help with minimizing any potential loss or misrepresentation of funds. Lastly, I would ensure that the work environment is comfortable and healthy. Managers sometimes assert that happy employees are more productive than unhappy employees (Brickley, Smith, & Zimmerman, 2016, p.33). This allows the staff to have a healthy and active mind, which seldom makes mistakes and often produces accurate results.
4. How does your review of behavior affect how you might address this consulting assignment?
In this consulting assignment, it is necessary to understand that many people do not always behave rationally. Sometimes it might be necessary to apply more than one behavior model to a situation to get optimal results. The “Happy is Productive” model may be applied to a certain extent in this assignment. With Mr. Singh conducting interviews, requiring more feedback, and providing more job enrichment, this could lead to a direct outcome of accurate data entry. Managers following this happy-is-productive model see as their goal the designing of work environments that satisfy employees (Brickley, Smith, & Zimmerman, 2016,
One major potential source of the problem that Interwest Healthcare is facing is that management cannot effectively communicate the importance of accurate data entry to the hospital staff. With the management reports compiled from the system, there could be concerns for cost allocation with the different treatments. If any mistakes are made while entering the data, it could lead to miscalculations concerning different treatment cost. While a misallocation of costs could occur in paying the providers who provide the treatments as well. The suppliers or providers may not get paid in time or the correct amount of money.
Consequently, there might be a potential risk that they might refuse to work …show more content…
What information would you want to analyze?
It is important to run a comparative analysis on the past 2-3 data reports that were submitted to narrow down where the inaccuracies lie. By doing this, it would allow Mr. Singh to effectively explain to the hospital staff where the discrepancies are. The management information system should then be analyzed to determine if it is too cumbersome or confusing for the staff to input data …show more content…
I would also recommend conducting internal audits, which consist of two audits a month. This would help with minimizing any potential loss or misrepresentation of funds. Lastly, I would ensure that the work environment is comfortable and healthy. Managers sometimes assert that happy employees are more productive than unhappy employees (Brickley, Smith, & Zimmerman, 2016, p.33). This allows the staff to have a healthy and active mind, which seldom makes mistakes and often produces accurate results.
4. How does your review of behavior affect how you might address this consulting assignment?
In this consulting assignment, it is necessary to understand that many people do not always behave rationally. Sometimes it might be necessary to apply more than one behavior model to a situation to get optimal results. The “Happy is Productive” model may be applied to a certain extent in this assignment. With Mr. Singh conducting interviews, requiring more feedback, and providing more job enrichment, this could lead to a direct outcome of accurate data entry. Managers following this happy-is-productive model see as their goal the designing of work environments that satisfy employees (Brickley, Smith, & Zimmerman, 2016,