I had a performance review when I was working at the Career and Counseling Department at a community college. In 2007, I started working there as a work-study student under the supervision of Administrative Assistant and Director of the Career and Counseling Department. In 2009, I promoted to be an Administrative Assistant to the Director. After a few years of working as an administrative assistant, one day my supervisor said, “I need to talk to you.” Of course, whenever I heard a sentence like that I got scare and thought about something negative. I was nervously waiting for that time to meet with him. It turned out that he wanted to talk about my performance at work.
My supervisor was a very open and flexible person to work with. He explained …show more content…
Also, not many of people can listen effectively, and they take it for granted. By listening effectively, “you will get more information from the people you manage, you will increase others ' trust in you, you will reduce conflict, you will better understand how to motivate others, and you will inspire a higher level of commitment in the people you manage” (Williams, 2004, para. 2). Effective listening requires maximum power of thinking. There are six suggestions to improve thinking when you listen, such as understand the complexities of listening, prepare to listen, adjust to the situation, focus on ideas or key points, capitalize on the speed differential, and organize material for learning (Kline, 1996). Moreover, it is important what you feel about listening. For example, if your feelings are not right, you will not be a good listener. There are six suggestions to improve your feeling when listening, such as want to listen, delay judgment, admit your biases, do not tune out, accept responsibility for understanding, and encourage others to talk. Sometimes, we are force to listen something we do not want to listen or does not interest, if that happen we will not get the complete information of what other person said. “It is difficult- indeed, nearly impossible- to really listen if you don’t have a mind to” (Kline, 1996, Chapter 5). Not only what we think about listening and feel about listening, but also what we do about listening is important as well. There are six crucial skills what you do about listening, such as establish eye contact with the speaker, take notes effectively, be a physically involved listener, avoid negative mannerisms, exercise your listening muscles, and follow the golden rule. “The effective listener is always other directed, focused on the other person” (Kline, 1996, Chapter 5). You want to be the listener that
My supervisor was a very open and flexible person to work with. He explained …show more content…
Also, not many of people can listen effectively, and they take it for granted. By listening effectively, “you will get more information from the people you manage, you will increase others ' trust in you, you will reduce conflict, you will better understand how to motivate others, and you will inspire a higher level of commitment in the people you manage” (Williams, 2004, para. 2). Effective listening requires maximum power of thinking. There are six suggestions to improve thinking when you listen, such as understand the complexities of listening, prepare to listen, adjust to the situation, focus on ideas or key points, capitalize on the speed differential, and organize material for learning (Kline, 1996). Moreover, it is important what you feel about listening. For example, if your feelings are not right, you will not be a good listener. There are six suggestions to improve your feeling when listening, such as want to listen, delay judgment, admit your biases, do not tune out, accept responsibility for understanding, and encourage others to talk. Sometimes, we are force to listen something we do not want to listen or does not interest, if that happen we will not get the complete information of what other person said. “It is difficult- indeed, nearly impossible- to really listen if you don’t have a mind to” (Kline, 1996, Chapter 5). Not only what we think about listening and feel about listening, but also what we do about listening is important as well. There are six crucial skills what you do about listening, such as establish eye contact with the speaker, take notes effectively, be a physically involved listener, avoid negative mannerisms, exercise your listening muscles, and follow the golden rule. “The effective listener is always other directed, focused on the other person” (Kline, 1996, Chapter 5). You want to be the listener that