Business Essay

1512 Words Jan 26th, 2012 7 Pages
BUSINESS COMMUNICATION TRENDS

Business Communication Trends
Lorren Rodriguez
COM 285
Kathleen Ives
November 17, 2011

Business Communication Trends Good communication in business is crucial to the individual’s success and to the business’ success. Current trends in business communication include social-networking tools, personal digital assistants (PDAs), and video conferencing (Locker & Kienzler, 2008). Business communications play a vital role in a person’s day-to-day activities at work. Business communications help an individual manage his or her daily work activities by allowing the individual to keep in constant communication with employees and clients. The trends that have been seen in the current workplace include the
…show more content…
More corporate workers are rating e-mail access as critical to their workdays, according to a survey by Osterman Research (Hill, 2007). Another up-and-coming trend in business communication is video conferencing. There is a new type of video conferencing called telepresence in which 50-inch plasma screens and broadcast-quality cameras are used to create virtual meetings that are almost lifelike (Locker & Kienzler, 2008). Video conferencing enables people from different locations and countries to put a name and voice to a face and is becoming a valuable tool for businesses. In addition, video conferencing places saves everyone from having to be in the same conference room, saving the company a lot of money by skipping air fare and hotel accommodations and this can be a main advantage (Borlongan, n.d.).
Role Business Communications Play Business communications play a vital role in an individual’s day-to-day activities at work. It would be very hard for an individual to conduct business without the various methods of oral and written business communication. As an inside sales manager, there is constant communication with clients daily. The types of oral communication received are telephone calls, face-to-face meetings, and video conferences. The telephone calls convey pricing to customers,

Related Documents