AT & T Digital Life Vs ADT Case Study

Decent Essays
AT&T Digital Life v. ADT

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Can’t decide between two great home security companies? Read our in-depth AT&T Digital Life and ADT reviews for more details.

Article

While ADT is one of the oldest and most well-known companies in the home security field, AT&T Digital Life is a newcomer with just a few years of operations under the company’s belt. ADT has a well-deserved reputation as one of the best home security companies on the market, while AT&T is still in its infancy and is working out some of the kinks, while still providing a top-notch home security experience.

Read on to learn more about the similarities and differences between the two companies, and to learn which company comes out on top.

Installation

One of the primary benefits associated with working with both ADT and AT&T
…show more content…
The company’s equipment allows you to arm and disarm the system remotely,

Monitoring Service

Both companies provide an excellent monitoring service to their customers, with the ability to upgrade to video monitoring for an additional fee. ADT has worked for decades to establish a reputation for quality home security. With AT&T, however, reviews have been positive but there is simply not enough time to draw a conclusion on the long-term quality of their monitoring equipment.

Customer Service

One of the benefits associated with AT&T, which is not offered by any of their competitors, is the option to have an installation professional come out to your home for a free consultation prior to signing a contract. This person will spend up to an hour with you going over your home’s vulnerabilities, how you can secure those weak spots, and what security system best fits your needs. However, while customers have raved about this in-home consultation offering, AT&T continues to struggle with their reputation for poor customer service.

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