Business Essay

6103 Words May 14th, 2016 25 Pages
Glossary
360-degree feedback method A method of providing feedback to an employee that assesses the employee’s performance from five perspectives: immediate supervisor, peers, self, customers, and subordinates. acquisition The initiative taken by one organization to own another organization.

affirmative action Federal policies that require employers to show initiative in recruiting a diverse pool of applicants for their job openings.

Age Discrimination in Employment Act
(ADEA) A federal law that prohibits discrimination against employees over age 40.

attitudes Cognitive and emotional appraisals that shape subsequent behavioral tendencies. attrition A reduction in the number of employees by not replacing those
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aptitude How quickly or easily one will learn in the future.

balanced scorecard An HR metric that balances financial with other strategic performance factors such as internal business processes, customer service, learning, and growth. behaviorally anchored rating scale
(BARS) A graphic rating scale in which each of the points on a scoring scale is anchored with specific behavioral descriptions for what constitutes performance at that level.

benchmarking Comparing organizational performance metrics against those of other organizations. © 2015 Bridgepoint Education, Inc. All rights reserved. Not for resale or redistribution.

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benefits Compensation apart from wages and salaries, often provided by employers to employees over and above their normal wages and salaries.

Big Five personality traits Five recognized individual differences: conscientiousness, extroversion, agreeableness, emotional stability, and openness to experience. broadbanding Reducing the number of pay grades by combining some of them and widening the pay ranges.

built-to-change organizations Organizations with robust strategies that prepare them to quickly and effectively respond to multiple environmental ­ cenarios, stringing s together a series of competitive advantages appropriate to various situations. business mastery Competency involving

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