Essay on Bureaucratic Levels, Division Of Labor

1281 Words Oct 21st, 2016 6 Pages
There are many different types of bureaucracies in America that focus on the betterment of the workplace. When looking into a efficient, well running bureaucracy it is important to look at the hierarchical levels, division of labor, written rules, written communications, and replaceability within the workplace. People who depend on a bureaucracy to make a living, must follow the structure set upon them when working. This paper is on the set bureaucracy of Goodwill and how a person must make themselves fit into for the betterment of the organization.
Definitional Framework Bureaucracy is “A type of formal organization, most often a governmental organization made up of nonelected members, the constituent parts of which are integrated to accomplish a specific goal, task, or production outcome in the most efficient manner,” (Larkin, 2015, p.6). This includes the hierarchical levels, division of labor, written rules, written communications, and impersonality/ replaceability of the workplace.
My Experience While working at Goodwill for a year, I have come to see many hierarchical levels or, arranged ranking of power, within the workplace. Starting at the base, the beginning positions fall on Sales Associates or Production Members. These people are the main structure of the entire Goodwill. Without these team members, the production of product and efficiency of the workplace would not exist. From this position lies the Customer Service Managers (CSM) and Customer Service…

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