Timber Company Case Study Silver

Improved Essays
3. Ask questions and pause: Throughout Silver 's negotiation process he stopped and asked questions, listened, and took all people 's opinion serious benefitting him during the implementation process. Silver worked with field and administrative staff who initially were resistant to the proposed change. "Silver worked hard to educate, persuade, and support the staff" (Dobel, 2012, p. 5). Through questioning and listening, Silver found out that for example the technical staff considered the relationship with professional peers working for large timber companies as the primary basis of loyalty and interest. Silver 's skill to ask question, to pause and to listen created the basis for success.
Another approach in an uncooperative situation is to
…show more content…
These situations guided Silver towards the decision of either compromising, collaborating, or standing firm. Once Silver encountered any of the hard bargaining situation, he used the approach of being firm or compromising rather seeking collaboration. Silver dealt with deliberate deception such as dubious intentions and positional pressure tactics. Calculated delay was used by few disaffected timber companies. They betrayed their initial commitments given in the field committee meetings by an attempt to defeat the program through a prolonged deadlock at headquarters. Silver encountered a second positional pressure tactic -- the refusal to negotiate -- during the implementation process in the field office. Silver consequently transferred the District 1 manager and few other staff in order to successfully implement the policy. Silver also encouraged mobilizations of affected parties during times of when headquarters refused to negotiate. For example, initially the Director did not approve of the proposed regulations. Silver successfully initiated mobilization, neutralized the Director 's refusal that lead to the approval of the policy. Later, the Director ordered Silver to go against law and policy by supporting Thompson Timber request of refusal to grant right-of-way access. Silver attempted to neutralize the order by "mobilization of counter pressures in the field" (Dobel, 2012, p. 7). …show more content…
Fisher and Ury talk about the Best Alternative To a Negotiated Agreement (BATNA) (2012). The authors explain that "[t]he reason you negotiate is to produce something better than the results you can obtain without negotiation. What are those results? What is that alternative? What is your BATNA -- your Best Alternative To a Negotiated Agreement? That is the standard against which any proposed agreement should be measured" (Fisher & Ury, 2012, p. 102). Using this concept in analyzing Silver 's decision to resign and accept an overseas position, the negotiator -- in this case Silver -- needs to be clear about the feasibility of different alternatives. How would Silver 's position be affected if he either accepts or refuses the order of complying with Thompson Timber request? Would there be a possibility of being fired for insubordination? How would this affect his reputation and how would be conceived by staff, affected parties, and the community? How did Silver himself see the situation, did he really want to continue working in the District 1 office or was his goal to implement the policy and then move on to something new? Neither would have been easy for Silver -- to walk away or to accept the order. In addition to going against his duties as public servant implementing an unlawful rule, he would have gone against the principle of being hard on the problem. Accepting the overseas

Related Documents

  • Improved Essays

    The culling of white pine on Blackstone Lake began in the late 1880s with the arrival of the Conger Lumber Company. Once the commercially viable pine had been fully exploited the process of stripping hemlock trees of their bark for the leather tanning process began on the lake in the spring of 1900. At the time the Rankin Bros., headed by James Rankin on Blackstone, were supplying the Conger Lumber Co. Another sawmill operator in the region was the Mitchell Lumber Co. set up by Thomas Mitchell in 1898 (later this would become in the 1920s the Mitchell-McDonald Lumber Co.). The mill was located west of the CPR railway, on the now Blackstone-Crane Road, producing railway ties and shims from wood obtained south of their mill, from Second and Third Lakes all the way down to Blackstone and…

    • 1088 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    Lakeside Logs Case Study

    • 1917 Words
    • 8 Pages

    Introduction You asked me to conduct an objective assessment of the merits of Lakeside Logs case, and to determine whether it is likely that the court will dismiss Lakeside Logs case because it may be bared under the Limitations Act (see Act). Facts On September 8, 2013, Alice Logo, the owner of Lakeside Logs, entered into contract with Historic Renovators for the purpose of renovating Lakeside Logs cabins. Historic Renovators completed work on November 20, 2013.…

    • 1917 Words
    • 8 Pages
    Improved Essays
  • Improved Essays

    As immigration laws become stricter in America, 84 lumber decided to make a very controversial ad for the super bowl 51. There were all sorts of reactions on the table when it came to this now very famous ad about a mother and daughter moving from Mexico to America on foot. Some believed this commercial opened their eyes and now believe that immigration should be looked at in different light while some didn’t move on their stance on the immigration laws and were appalled with this ad from the family owned business. Maggie Hardy Magerko the owner and CEO of 84 lumber tells people magazine “she supports Trump and believes his border wall “is a need,” but she clarified to The Post that “if the President wants to build a wall, then we want to make…

    • 1019 Words
    • 5 Pages
    Improved Essays
  • Decent Essays

    State the guidelines that are essential to a programme of change and recovery It is essential that clear guidelines are established about what is going to change, why that change is necessary and how to bring about that change. The client will be apprehensive, but will have been helped to identify his strengths and goals and weighed up the pros and cons of change. It will require commitment to the process and the client must enter into the programme of change in a positive way. Although change can be experienced early on,progress can be erratic as the client may focus on each element in turn – changing behaviours or focussing on expressing emotions – but the aim would be to achieve a consistent well-balanced recovery across all elements.…

    • 185 Words
    • 1 Pages
    Decent Essays
  • Improved Essays

    Interprofessional communication is the key when it comes to developing and identifying respect and appreciation for other health professionals, in order to provide the patient with well rounded care (Conn, Lingard, Reeves, Miller, Russell & Zwarenstein, 2009). Refined communication skills are essential for strong inter-professional interactions (Kairuz, & Bond, 2013). Our group was preselected so the initial stage of formation was rather smooth, but as we began to negotiate about the roles and allocate tasks there was slight tension between us all (Lingard, Resnick, Espin, Regehr, & DeVito, 2002), however this was resolved by working as a team. We were able to allocate certain roles as there was no other interest by people in the group to obtain that role, but the remaining roles were allocated by elimination, along with any other tasks. Once the tension was put aside I was allocated the role of the PDHPE teacher of Jenny and the facilitator of the meeting.…

    • 544 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    Njdc Learning Objectives

    • 596 Words
    • 3 Pages

    While interning at the NJCDC, I had many different learning objectives I wanted to complete. Early on in the semester we came up with four different learning objectives, all very important in their own right. One of my first learning objectives was to learn how the organization is ran, and its efficiency with the community. I hope to learn this by staying close to my supervisor and the other employees, and keeping up to date with the clients that come in. I learned that the organization is ran on a day to day basis for the most part.…

    • 596 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    Cooperation is essential however may not be constantly effective and the outcome may be unsatisfactory. At first I thought Huffman is psychologically manipulating and modifying my perception towards the agreement, although it was clear that he cannot stretch beyond his budget. I discovered that negotiation should proceed independent of trust (Fisher & Ury, 1983). Confused with the situation I had to be concrete and make sure there were no contingent agreements. Having a BATNA prior to negotiation will help us to secure ourselves in unfavorable circumstances.…

    • 732 Words
    • 3 Pages
    Improved Essays
  • Decent Essays

    I would make sure people are around to watch the agreement being placed. Therefore, if any rules or regulations are being broken people will be on my side and know who was in the right when the agreement was made. I would make sure someone stays with Silver to watch to see what he does during these options. That is how I would make sure Silver held up his side of the agreement. I n the story Treasure Island, within chapter 20, Captain Smollett was offered two deals which were hard to choose from.…

    • 498 Words
    • 2 Pages
    Decent Essays
  • Great Essays

    This paper reviews those deliberations before analyzing the negotiation styles of each company’s representatives and finally making a recommendation for Pacific Oil Company’s negotiators. Background Founded in 1902, the Pacific Oil Company rose to great acclaim…

    • 1557 Words
    • 7 Pages
    Great Essays
  • Improved Essays

    As one who has been an external consultant in the past, experience would say that internal consultant 's would be able to make a better impact on a company then external consultants. An internal consultant may have limited perceptions and may be a part of the company already. They may add a different approach to how something is done because they have seen it done in the past and have applied the techniques themselves. They are also expected to have an in-depth knowledge on what the company needs to better its position in their industry. They are hired at a lesser rate than outside consultants.…

    • 1148 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    Lincoln Movie Negotiation

    • 1873 Words
    • 8 Pages

    Meanwhile, Pirzadeh (2014) defined that negotiation is a process or method to settle the differences between two parties by providing the best possible outcomes as many as possible that satisfy both parties. In the Lincoln movie, the elements of negotiation that are highlighted which are the parties and their interest, interdependency and last but not least decision-making ability. The first element is the parties and their interest. The parties that involved in the negotiation process in Lincoln movie are the United State’s President which is Lincoln the and Representatives of Democratic.…

    • 1873 Words
    • 8 Pages
    Improved Essays
  • Decent Essays

    Lead effective workplace relationships Assessment Task 2: Project Part A Agenda Template To: Denail@Cricketequip.com.au; Paul@Cricketequip.com.au; Anna@Cricketequip.com.au; From: Susan@Cricketequip.com.au; Subject: Recent customer service issues within Cricket Equip Date: 23.05.2016 Meeting topics to be discussed: 1. Meeting introduction and welcome.…

    • 1783 Words
    • 8 Pages
    Decent Essays
  • Great Essays

    Carlson Company Case Study

    • 1054 Words
    • 5 Pages

    Carlson Company Case Memo The Carlson Company is facing serious problems with sex trafficking in the global tourism. The Carlson Company is a global marketing, travel, and hospitality company. In 2004, Marilyn Carlson Nelson, Chief executive officer of the Carlson Company, signed the Code of Conduct for the Protection of Children from Sexual Exploitation in Travel and Tourism.…

    • 1054 Words
    • 5 Pages
    Great Essays
  • Brilliant Essays

    Reflective Listening Essay

    • 2221 Words
    • 9 Pages
    • 11 Works Cited

    Use of these questions also had a part to play in improving our relationship since he saw some genuine interest and care on my part to be able to take my time to listen to his problems without any interruptions (Mike, 2008). The second stage basically involved my reflections and attitudes of my client’s feelings. I involved both theoretical and my own ideas in building the relationship with my client in order to reach into a consensus and be able to provide a solution to the problem at…

    • 2221 Words
    • 9 Pages
    • 11 Works Cited
    Brilliant Essays
  • Superior Essays

    Name Institution Kotter’s eight steps Dr. Kotter developed a methodology, the 8-Step Process, using a combination of observed success factors after identifying that leaders and organizations were trying to execute business strategies and make transformations. The John Kotter's 8-step change model is used in many industries as a model to effect organizational change. The Adult Learning Center is a Saudi Arabian organization under the Minister of Education, in which I had formerly worked, and it is responsible for providing professional teacher development. The organization’s tradition of using paper and pencil work submissions, Standard textbooks, and assignments in hard copies was being phased out by technology, and hence, failing to prepare the learners adequately for the workplace conditions leading to a rise in the dropout rates.…

    • 1161 Words
    • 5 Pages
    Superior Essays