Anybody today that ships packages to relatives during the holidays has used at least one of the three major air cargo industry leaders to mail their packages. UPS, FedEx, and DHL are the industry leaders in shipping cargo around the world. But, has anyone ever wondered how they accomplish this feat? How do the packages travel from the post office, UPS Store, or the front door to their destination?
UPS
United Parcel Service, better known as UPS, was founded in 1907 by James E. Casey in Seattle Washington. The company was originally named the American Messenger Company and it offered currier services to anyone who needed packages, letters, messages, or lunch delivered in the Seattle area. The company prospered and grew because of Mr. Casey’s strict rules of customer service, low rates, and around the clock services. In 1918, it was renamed to United Parcel Service (UPS) and was one of the first companies to offer common carrier service to retail stores at that time. Common carrier service included automatic delivery pickups, …show more content…
It was the first package delivery company to offer services on privately owned aircraft and to offer 2 day delivery services between major cities on the east and west coast; which was accomplished by using the unused space in the holds of passenger flights for cargo. It was the first to acquire “common carrier” rights to be able to offer package delivery services not only to retailers, but also to private customers. UPS fought the Interstate Trade Commission (ICC) to allow it to deliver packages to all 48 contiguous states without being hindered by restrictive state to state border crossing regulations. It was the first cargo delivery company to offer air mail and cargo service to Alaska and Hawaii and between all the other states (About UPS,