Air Cargo Leaders By James E. Casey Essay examples
Anybody today that ships packages to relatives during the holidays has used at least one of the three major air cargo industry leaders to mail their packages. UPS, FedEx, and DHL are the industry leaders in shipping cargo around the world. But, has anyone ever wondered how they accomplish this feat? How do the packages travel from the post office, UPS Store, or the front door to their destination?
United Parcel Service, better known as UPS, was founded in 1907 by James E. Casey in Seattle Washington. The company was originally named the American Messenger Company and it offered currier services to anyone who needed packages, letters, messages, or lunch delivered in the Seattle area. The company prospered and grew because of Mr. Casey’s strict rules of customer service, low rates, and around the clock services. In 1918, it was renamed to United Parcel Service (UPS) and was one of the first companies to offer common carrier service to retail stores at that time. Common carrier service included automatic delivery pickups, additional delivery attempts, return of undeliverable packages, cash on delivery (COD) payments and billing paperwork completed within the week. In 1924, it added the first conveyer belt system to sort packages and was delivering packages to all the major cities on the west coast (About UPS, n.d.).
Over its 108 year history, UPS has had many “firsts” in the air cargo industry and much of this is attributed to its motto, “Best…