FedEx

more than 220 countries and territories (FedEx, n.d.). FedEx was the first major air transport company to implement a “hub and spoke” system, where all packages would enter a central location and be redistributed to their final destination (Parnell, 2014). According to Parnell (2014), Fedex lobbied for the Air Cargo Deregulation Act which successfully helped to change the face of the airline industry as we know it today and spurred Fedex’s growth rate by exponential amounts.…

FedEx Corporation Strategic Management Project Prepared for: DR. Robert Ch. Wood BUSINESS 189 – Strategic Management Prepared by: SAN JOSE CONSULTING GROUP: Billy CRANE Brad LANDTHORN Bob MIRI Jeremy RELPH Chris SANCHEZ Andrea VERNEROVA December 9, 2003 TABLE OF CONTENTS EXECUTIVE SUMMARY ……………………………………………………………… 3-5 Chapter I: HISTORY ……………………………………………………………… 6 -9 Chapter II: EXTERNAL ANALYSIS ……………………………………………….9-15 A. Industry Life…

FedEx has experienced steady growth in holiday volumes since 2007. They forecasted another record holiday in 2015. FedEx expected they would move more than 290 million packages during Black Friday and Christmas Eve, which resulted in a 9 percent increase in overall year-over-year seasonal volume. FedEx also forecasted the busiest day in company history was December 15, 2015 with a forecasted 22.6 million shipments moving around the world. Their peak projections included FedEx earnings…

FedEx has proven to be the leader in the logistics industry by providing fast, time-definite and reliable shipment of customers ' goods. FedEx has shown to be very responsive to clients ' needs to ensure maximum customer satisfaction. By the use of the recent technology to ensure tracking of customers ' goods as well as well as segmentation of services, FedEx aims to ensure the provision of best service to its clients hence giving it superiority in the packaging industry. FedEx 's vision to be…

unexplored. A visionary leader – Fred Smith – paved a new way for FedEx, with a commitment to quality, customer and innovation, to compete with UPS, and now it holds a sizable chunk in the overnight delivery market. FedEx Corporation’s mission statement focuses on the following: • Quality - providing high value-added services (transportation, logistics and business) • Shareholders’ benefits –producing high financial returns and market capitalization for the shareholders investments • Customers –…

Executive Summary FedEx Corporation, a global courier company with a wide portfolio of transportation, business and logistics services, was started as FedEx Express – to deliver packages quickly using the air transport system. Over the years, FedEx, with a vision to provide world-class, quality, reliable and safe services and innovative solutions to its customers, has developed a strong infrastructure and has emerged into shipping regions worldwide. Since its inception, they have stuck to the…

For instance, through our FedEx OneCall program, we assign a single customer service agent to handle virtually all issues of a customer’s account”(Fedex, 2005). Examples of operational excellence by Fedex in the article they state, “FedEx Express invented express distribution in 1973 and remains the industry leader, providing rapid, reliable, time-definite delivery of packages, documents and freight to more than 220 countries and territories. FedEx Express offers time-certain delivery within one…

The Memphis airport also counted with special hangars for cargo transportation planes. FedEx did not turn a profit until the middle of 1975. After this point, the delivery service company experienced an exponential growth. With only two years into the creation of the company, FedEx had already attained a remarkable positioning in the market. They were the first airfreight company to handle top priority goods in the…

FedEx is one of the largest global shipping and solutions corporations in the World. FedEx has more than 300,000 employees providing services to consumers along with businesses globally. FedEx has different operating systems, which include FedEx Freight, FedEx Express and FedEx Ground. All serve purposes on how they are able to deliver products to its consumers. The headquarters of FedEx is located in Memphis, Tennessee. They are only a couple of miles away from the Memphis International…

Overall, I continue to have a favorable view of Protective’s claims operation and their management of the FedEx Workers’ Compensation program. My review found the claims well managed and reserved to a satisfactory level. Claim teams are appropriately structured, averaging one claim supervisor for every three adjusters. Claim supervisors have no working caseloads restricting their responsibilities to managing their adjusters and their assigned claims inventory. Case loads are ideal averaging 120…