Agent's Work Case Study

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Regarding the final comment, I agree with him. If the workers want to change their attitude, culture and old-way of working with filing paper case file they must truly see the potential of technology and IT and how this can make them efficient worker by reducing the time required to achieve goals in work. Some students have thought the process that showing them the advantages of the technology can change their attitudes with respect to technology. Other students may think that the technology won’t change the attitudes. According to the CIO's basic concept, Sentinel uses modern technology in order to facilitate an agent's work effectively. Sentinel includes a set of tools that can track the audit trails, provide access control and managing of records and documents and also identify the workflow of the case, the progress of the case etc.To investigate crime across the country the United States Government established Bureau of Investigation in 1908 and later it had been renamed to FBI, in 1935. Its main goal is to safeguard and defend the country, to sustain and apply the criminal laws of the United States, and to establish leadership and criminal justice services in entire federal, state, municipal, and international agencies and partners. Among many duties, the FBI is charged with the responsibility to fight crime and protect from …show more content…
I think one of the main reasons the VCF failed was because the FBI agents were so used to doing everything on paper and they are so comfortable with that process. They are not ready to accept and adapt to the technological changes and thought of doing something electronic scared them. They also got training to keep information to themselves so I think this made them scared of sharing information with other

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