ARMS Procurement System Case Study

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Register to read the introduction… The vendor catalog contains approximately 280,000 inventory items and represents “one stop shopping.” Next, a requisition is created through the ARMS system. (See Figure C4.3.) The first required information is the vendor name, which is obtained by using the vendor database. The requisitioner enters the vendor name, and the ARMS system will provide all applicable options. (If the requisitioner wants to give special instructions to the buyer and/or vendor, he or she can put them under the header comments of the ARMS form.) Once all of the information has been verified and approved, it is sent to the buyer via ARMS. The buyer receives the requisition and verifies the price and selected vendor. The requisition is sent to the director of purchasing for online approval. Once the requisition is approved, the buyer creates a purchase order. (See Figure C4.4.) It is then sent to the vendor through the ARMS system by …show more content…
There are also a significant number of errors in the vendor database. The ARMS system cannot decipher between a vendor’s billing address and its shipping address. Despite the convenience of this process, there are several difficulties. If the invoice does not match the purchase order exactly, the account clerk and purchasing must research the purchase order and identify where the error occurred. If the two departments cannot determine what caused the error, the department must amend the purchase order. Her walk was completed. Ms. Abrams returned to her office to begin looking for alternatives.
FIGURE C4.6 Procurement Card Report

QUESTIONS:

1. Use flow diagrams to show the differences between the new and old system. 2. How should Christina solve the errors in the ARMS purchasing module? How do you recommend searching through 280,000 vendor catalogs? 3. There are also a significant number of errors in the vendor database. The ARMS system cannot decipher between a vendor’s billing address and its shipping address. What should you recommend? 4. If the invoice does not match the purchase order exactly, the account clerk and purchasing must research the purchase order and identify where the error occurred. What is your

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