A Short Note On The Strengths And Weaknesses Of Mr. Nayar Essay

1190 Words Jul 19th, 2015 null Page
HCL was an India based organization that was beginning to be overrun by competitors. As a result a new leader, Mr. Nayar, was elected as president. His mission was to regain its competitiveness by instituting an internal strategy that placed employee’s first and customers second. The following essay will discuss the strengths and weaknesses in Mr. Nayar’s people alignment strategy in relationship to the company’s needs, as well as, if it would be appropriate in all international areas and potential cultural issues that may arise. People alignment is the actions taken to match the skills and behaviors of employees within the firm with the overall business strategy (Spector, 2013, p. 101). Mr. Nayar had several strengths in his approach. To begin with, he attempted to invert the proverbial organizational hierarchy and move away from their dictator style of management from the top down. In fact, he gave power to the employees who would be interacting with the customer. As an opinioned view, front line employees know customers demands and needs better than management, hence, reversing the pyramid will allow the employees to become innovative and creative so that this can be realized. He was training and developing employees to unleash bottom line results in their own personal, unique way (Spector, 2013, p. 120). Next, Mr. Nayar published on the firm’s website, the results of the 360 degree performance evaluations for senior and middle management. This was a strength as it…

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