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16 Cards in this Set

  • Front
  • Back
What is intrapersonal communication?
Communication with yourself.
Dyadic Communication
Two persons interacting.
Public Communication
When a group becomes too large for all members to contribute.
Mass Communication
Messages transmitted via electronic and print media (newspapers, radio, email) to a large, widespread audience
Linear Model of Communication
1) One way activity.
2) Sender, message, channel, receiver, and noise (external/physical/physiological/ psychological) environments
Communication Competence
-no one, ideal way
-Can be learned
Competent communicators have...
1) a wide range of behaviors
2) the ability to choose the most appropriate behavior
3) skill @ performing behaviors
4) empathy/perspective taking
5) cognitive complexity
6) self-monitoring
7) commitment to the relationship
Interpersonal communication
Common misconceptions about communication
Communication doesn't require good understanding.
-No person/event causes another's reaction.
-Communication will not solve all problems.
-Meanings are in ppl not word.
-Communication is not simple
-More communication is not always better
What is perception?
An activity influenced by our own narratives, perceptual tendencies, situational factors, culture, and our ability and willingness to empathize.
Common Perceptual Tendencies
1) judging ourselves more chariably.
2) being influenced by the most obvious stimuli.
a) intense
b) repetitious
c) contrasting
d) motives
3. clinging to first impressions.
4. assuming others are similar to us
5. favoring negative impressions
6. blaming the victims
Situational factors that influence perception
1. relational satisfaction
2. degree of involvement
3. past experience
4. expectations
5. social roles
6. knowledge
7. self-concept
How does culture influence peception
1. perceptual filter
2. value placed on talk and silence
3. interpretation of nonverbal behavior
4. geography
related to perception and can aid effective communication
What is empathy
perspective taking
emotional dimension
differs from sympathy which involves compassion, not identification
What helps to discern perception's accuracy?
a) description of behavior
b) two different but possible interpretations
c) request for clarification
d) congruent nonverbal behavior