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7 Cards in this Set
- Front
- Back
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Similarites between public speaking and convo |
1. Organizing your thoughts logically. 2. Tailoring your message. 3. Telling a story for maximum impact. 4. Adapting to listener feedback. |
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Differences between public speaking and convo. |
1. PS is more highly structured. 2. PS requires more formal language. 3. PS requires a different method of delivery. |
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Ways to develop confidence. |
Use nervous energy. Acquire speaking experience. Prepare prepare prepare. Think positively. Use power of visualization. People cant see how nervous you are. Dont expect perfection |
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Parts of Speech Communication Process |
Speaker - credibilty, prep of speech, manner of speaking, sensitivity to audience + occassion. Message -intended message (verbal, organization) vs actually communicated (tone gestures, eye contact) Channel -means by which a message is communicated (phone, in person) Listener -message is filtered thru frame of reference Feedback - in PS mostly non verbal, physical, culturally different Interference- anything that impedes the communcation of message external- static, air conditioning Internal - inner distractions thoughts Situation- funerals ceremonies and physical location |
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Types of listening |
Appreciative listening - music enjoyment Empathetic listening- to provide emotional support Comprehensive listening - listening to understand the message Critical listening - to evaluate a message for purpose of accepting or rejecting it |
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Four causes of poor listening |
Not concentrating - interrupting out listening by thinking about other things Listening too hard - focusing on details instead of main points Jumping to conclusions - putting words into peoples mouth and prematurely rejecting speakers idea Focusing on delivery and personal appearance - judging people on the way they speak or look instead of the message |
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How to become a better listener |
Be an Active Listener - undivided attention, developing note take skills Resist Distraction - review mentally what the speaker has said. Dont be diverted by appearance or delivery Suspend Judgement Focus your listening - listening for main points, listening for evidence, listening for techniques |
