Organizational Behavior - Chapter 13

Front 1

Bases of Power

Back 1

Formal
1. Coercive
2. Reward
3. Legitimate

Personal
1. Expert
2. Referent

Front 2

List the Power Tactics

Back 2

1. Legitimacy
2. Rational Persuasion
3. Inspirational Appeal
4. Consultation
5. Exchange
6. Personal Appeal
7. Ingratiation
8. Pressure
9. Coalitions

Front 3

Describe Dependency

Back 3

General Dependency Theory
The greater B's dependency on A, the greater the power A has over B

Possession/control of scarce organizational resources that others need makes a manager powerful

Access to optional resources reduces the resource holder's power

Front 4

What creates dependency

Back 4

1. Importance of the resource
2. Scarcity of the resource
3. Nonsubstitutability of the resource

Front 5

Define Sexual Harassment and its relationship to power

Back 5

Sexual Harassment is any unwanted activity of a sexual nature that affects an individual's employment
1. Overt Actions
2. Subtle Actions

Sexual Harassment is about abusing an unequal power relationship

Front 6

Why does Harassment go unreported?

Back 6

1. Fear of Losing Job
2. Future job reference
3. Considered a troublemaker
4. Nothing would change
5. Invited the harassment
6. Drawing public attention to private lives
7. Emotional stress from filing a lawsuit and undergoing long, costly legal procedures

Front 7

Managerial Actions for Sexual Harassment Preventions

Back 7

1. Policy
2. No retaliation from complaint
3. All Complaints are investigated
4. Offenders are disciplined or terminated
5. Setup in-house seminars or training

Front 8

Individual Factors that influence Political Behavior

Back 8

1. High Self Monitors
2. Internal Locus of control
3. High Mach Personality
4. Organizational Investment
5. Perceived Job Alternatives
6. Expectations of Success

Front 9

Organizational Factors that influence Political Behavior

Back 9

1. Reallocation of Resources
2. Promotion opportunities
3. Low trust
4. Role ambiguity
5. Unclear performance evaluation system
6. zero-sum reward practices
7. democratic decision making
8. high performance pressures
9. self-serving senior managers

Front 10

Impression Management

Back 10

1. Conformity
2. Excuses
3. Apologies
4. Self-Promotion
5. Flattery
6. Favors
7. Association

Front 11

Responses to organizational politics

Back 11

1. decreased job satisfaction
2. increased anxiety
3. increased turnover
4. reduced performance