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34 Cards in this Set
- Front
- Back
- 3rd side (hint)
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Culture def |
A set of shared interpretations on beliefs values and norms which affect behaviour of a large group |
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Types |
Cross Inter Intra International |
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Cross def |
Interactions with those of different culture . |
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Intra def |
Culturally similar people |
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International |
Different nations does not mean different cultures |
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Inter def |
A symbolic process where those of different culture s share meaning. With large interpretation s of communication |
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Components of intercultural |
Context- a characteristic of association of individuals. it is situational and uses relationships Appropriateness- the effectiveness desire to lead success in outcome, the behaviour regarded as proper by cultuer these are constraints . Knowledge- cognitive info on others eg context,norms to operate in a culture they can be general or specific |
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Types of knowledge in components of inter |
General- provides insight into cultural processes for no specific culture Specific-knowledge for 1 culture. Motivators: set of emotional associate as they communicate. Feelings-emotional states experienced with those of a different culture. Intentions-guides choices in inter cultural communication Actions-performance of behaviours seen as appropriate |
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Cultural patterns |
Shared values belives norms overtime. They are indirect and observable. Components: beliefs- set of shared interpretations Value- desired characteristics of a culture Norms-outward manifestations of beliefs etc which related to society s expectation s |
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Describe a cultural pattern. |
Activity orientation- how people of a culture view human actions and expressions of self eg work Socail relations- how people organise themselves and relate to each other eg responsibilities Self orientation- how identity is formed eg motivators, uniqueness World orientation- how to locate themselves in relation to spiritual nature. Time-how its conceptualised |
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Being becoming doing |
Being- values actions and acceptance of statutes quo. Relationships are priority and trust is used. They believe in live well today. And focus on satisfactions Becoming-see humans evolve.focus on past and future the mix both doing and being. Using relationships to achieve success Doing-you are identified by what you do.they are goal oriented and achivers. They value successes and believe in deadlines. Performance and self improvement. These are ideas on cultural priority. |
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Barriers of culture |
Stereotypes Predijuces Behaviours Lack of knowledge Close minded ness |
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Managing barriers |
Know the culture Take interest on other cultures Use non verbal cues Do not be judgemental Be flexible in acceptance Avoid the sterotypes Be a listener and observer. |
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Power distance comm |
The relationship between powers and subordinates . The degree in which cultures accepts what they are told by those in power. High- they believe in title , authority is a fact and not everyone is equal no leaders are challenged. Low- indicates that people believe more in connections . Pov are stated and mediators are used leaders are contradicted. |
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Collectivist and individualistic |
Individualistic’s - social behaviour is personal goals are individual and so is attitude. Collectivists are group focused. Goals attitudes are shared. Relationships are for everyones greater good. |
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Group def |
2 or more people with a common goal interact and are dependent on each other. -they coordinate efforts |
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Team def |
Special group that beings together different resources to compliment each other strong sense of identity. They have a common purpose and are committed |
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Group stages- explain them |
Forming Storming Norming Performing Adjourning |
FSNPA |
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Group comm pattens |
Channels in which comm flows in a group. Circle- next to them leader talks directs to only one person Chain- command line . Its one way Wheels- star; The leader is the centre. everyone else is equal |
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Advantages and disadvantages groups |
More resources Increased creativity Greater commitment But, Decitions are slow Individuality taken
Advantages of group communication include shared decision making, shared resources, synergy, and exposure to diversity. Disadvantages of group communication include unnecessary group formation (when the task would be better performed by one person), difficulty coordinating schedules, and difficulty with accountability and social loafing. |
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Synergy |
Two half make a whole. The mixture of talent and resources all strengths creates the potential for gains . Complimentary members to existing. |
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Group think |
Members cease to think critically or independently. They are too cohesive. An issue with small groups |
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Types of group communication |
Constructive- task communication, climate communication, procedural communication Dysfunctional- egocentric communication |
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Small group power structure |
Power over Power to Distributed structure Hierarchical structure |
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Group interactions |
Centralised - 2 or more people have the majority of power decentralised- members have relatively equal power. |
Central |
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Group dynamics |
The social process in which people interact, in a group environment. Influences personality. |
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Power structure |
Power over Power to Distributed Hierachical |
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Roles assigned or emergent |
Assigned- chair secretary Treasurer Emergent- confidant, gossip, mentor |
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Factors of effectiveness. |
Role ambiguity- lack of clarity in a role Role conflict- ether demands are incompatible or jobs overlap. Status- can be symbolic, indicative of position Imparted-with authority or hierachy |
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Teams uses |
Good for problem solving Effective decision making Good for projects Creativity and idea share Builds trust |
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Differences in teams and teamwork |
Teamwork is a process of people actively working for a common purpose. A team is a group of propel with complementary skills and shared purpose. Mutually accountable. |
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Effective teamwork |
Commitment Defined roles Responsibility Effective decitions system Good personal relationships |
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Skills of a teamworker |
Listener Helper Persuader Respecter Participate Questions |
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High and low context communication |
High context people derive meaning from mutual shared info of the context of an event. Indirect messages and sensitivity. Very circumstantial and group think Low context is very literal with words the main communication.rules are followed to the point and they are no hidden meanings. Very task oriented |
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