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23 Cards in this Set

  • Front
  • Back

Marketing mix

The plan for getting the right blend of product, price, promotion and place (4Ps)

Marketing objectives

The targets the marketing department must achieve

Market segmentation

Dividing a market up by customers' age, gender or income to find areas that are under served

Marketing strategy

The medium to long term plan for meeting the marketing objectives, delivered through the marketing mix

Economies of scale

Factors that cause costs per unit to fall when a firm operates at a higher level of production

Franchise

A business tat sells the rights to the use of its name and trading methods to local businesses

Generic brands

Brands that are so well known that customers say the brand when they mean the product

Product differentiation

The extent to which consumers perceive your brand as being different from others

Market research

Gathers information about consumers, competitors, and distributors within a firms target market

Primary research

Finding out information first hand

Secondary research

Finding out information that has already been gathered

Market positioning

When launching a new product or service, companies need to decide where exactly they want to position the brand in relation to customer perceptions and the positioning of competitors

Market map

A grid plotting where each existing brand sits on scales based on two important features of a market

Price elasticity

A measurement of the extent to which a products demand changes when its price is changed

Unique selling point

A consumer benefit that no rival can match, perhaps because it is protected by a strong patent

Predatory pricing

Pricing low with the deliberate intention of driving a competitor out of business

Branding

The skill of giving a product or service distinctiveness - even personality

Promotion

The part of the marketing mix that focuses on persuading people to buy the product or service

Capacity utilisation

This measures actual usage of your facilities as a percentage of the maximum possible

Corporate brand

A brand that represents the whole company as well as its products

Crowdfunding

Obtaining external finance from many individual, small investments, usually through a web based appeal

Product life cycle

The theory that all products follow a similar pattern over time, of development, birth, growth, maturity and decline

Product portifolio

Places brands into a matrix based on market share and market growth