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54 Cards in this Set

  • Front
  • Back

Rich channel

A communication channel that allows recipients to receive not only the words in the message but also to hear the tone of voice and see the body language of the sender

Non verbal communication

A manager's facial expressions, posture, and gestures are example of____?comp

Completely focuses on the speaker during the delivery of the message

Active listening means the listener ____

Noise

In communication, the term____refers to any interference that causes the message received by the audience to be different from the sender 's intended message

Expectations,level of education, and profession of the audience members

In order to analyze the audience, the speaker would consider the____

Can think at a much faster rate than they can listen

One of the reason people tend to have hard listening effectively is that they____?

Subject of the sentence performs the action described by the verb

When active voice is used in a sentence the:____

The needs of the audience

When deciding how to structure must read-message,effective writers begin by thinking about:

Limiting the amount of material you include on each side

When making a PowerPoint presentation, "less is more" is good advice when it comes to:

Dynamic delivery

Means delivering a message in a vibrant way that is include on each slide

The owners maintain limited liability

A key advantage of a corporation is that:

Corporation

A____is a legal entity created by permission of a state or federal government

Inability to pool financial resources

All the following are drawbacks of general partnerships except:

Able to take advantage of complementary skills and shared workload

Compared to a sole proprietorship, an advantage of a general partnership is that it is :

Retention of control

From the standpoint of an owner, a major advantage of the sole proprietorship is the:___

Able to take advantage of complementary skills and shared workload

Compared to a sole proprietorship, an advantage of a general partnership is that it is :

70 percent

Sole proprietorship make up over ____ of all business

Ease of raising financial resources needed for growth

Sole proprietorship offer all of the following advantages except:

Owner

Stockholders are ____ of a corporation. They have the right to vote on issues affecting the operation of the business

Limited liability partnerships

The ____ allows all partners to participate in management while also offering them limited liability

General, limited and general liability

Three types of partnerships are:

With credit cards

A recent survey claims that half of all starts-ups are funded___, even though this source can result in very high financing costs.

Uncertainty; they view business as something they can turn to their advantage.

Entrepreneurs tend to be tolerant of:

Manage money wisely

One reason many small businesses fail is the founders inability to:

Are often lower that they are for a big companies, giving small businesses a competitive opportunity

Overhead costs for small businesses:

Hard to do, because commercial lenders are reluctant ti make loans to firms that don't have an established record of successful performance

Small businesses starts-ups are likely to find that getting commercial loan is

Provides a document to keep employees focused; necessary to seek outside funding

The business plan has two main purposes:

Franchising is generally considered to be the riskiest option for starting a business

Which of the following is not significant drawback of getting into business by entering into a franchise arrangement?

Lack of business knowledge and expertise by the owners

Which of the following is an actual competitive disadvantage for any many small businesses?

All of the items in this list are advantages of buying an established business.

Which of the following is an advantage to buying an established business rather than starting from scratch?

Market niches

___are small segments within a market that can offer profit to entrepreneurs who know how to serve them.

Management

___is the achievement of the goals of an organization through planning, organizing, leading, and controlling organizational resources.

Franchising is generally considered to be the riskiest option for starting a business

Which of the following is not significant drawback of getting into business by entering into a franchise arrangement?

Market niches

___are small segments within a market that can offer profit to entrepreneurs who know how to serve them.

Management

___is the achievement of the goals of an organization through planning, organizing, leading, and controlling organizational resources.

Organizing

____involves determining a structure for both individual jobs and the overall organization

Provides a document to keep employees focused; necessary to seek outside funding

The business plan has two main purposes:

Franchising is generally considered to be the riskiest option for starting a business

Which of the following is not significant drawback of getting into business by entering into a franchise arrangement?

Lack of business knowledge and expertise by the owners

Which of the following is an actual competitive disadvantage for any many small businesses?

All of the items in this list are advantages of buying an established business.

Which of the following is an advantage to buying an established business rather than starting from scratch?

Market niches

___are small segments within a market that can offer profit to entrepreneurs who know how to serve them.

Management

___is the achievement of the goals of an organization through planning, organizing, leading, and controlling organizational resources.

Organizing

____involves determining a structure for both individual jobs and the overall organization

Leading

____means directing, inspiring, and motivating individuals to achieve organizational goals.

Technical skills

First line managers must have a high degree of_____to carry out their main responsibilities.

Technical skills

First line managers must have a high degree of_____to carry out their main responsibilities.

Human skills

Middle-level managers must have high degree of____, because they act as the bridge between departments, coordinating people and project skills.

Theory X

____managers assume that employees dislike work, that motivation is best accomplished by threats and coercion, and that people prefer to be directed rather than use their own initiative.

Worker motivation is based on perception of fairness, and the perceptions workers have about their contributions are not always accurate.

A problem associated with equality theory is that:

Worker motivation is based on perception of fairness, and the perceptions workers have about their contributions are not always accurate.

A problem associated with equality theory is that:

Strategic

____planning focuses on establishing an organization 's long-term objectives, determining broad action steps, and allocating resources

Competitive position

A SWOT analysis is used to analyze the company's:

Competitive position

A SWOT analysis is used to analyze the company's:

Democratic

While _____leaders make final decisions, they share power with their followers, encouraging the free exchange of ideas