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16 Cards in this Set

  • Front
  • Back
Human Resource Management (HRM)
Activities that managers engage in to attract and retain employees and to ensure that they perform at a high level and contribute to the accomplishments of organizational goals.
Strategic Human Resource Management
The process by which managers design the components of an HRM system to be consistent with each other, with other elements of organizational architecture, and with the organization's strategy and goals.
5 components of an HRM system
1) recruitment and selection

2) training and development


3) performance appraisal and feedback


4) distribute pay


5) labor relations

Equal Employment Opportunity (EEO)
The equal right of all citizens to the opportunity to obtain employment regardless of their gender, age, race, country of origin, religion, or disabilities.
Recruitment
Activities that managers engage in to develop a pool of qualified candidates for open positions.
Selection
The process that managers use to determine the relative qualifications of job applicants and their potential for performing well in a particular job.
Human Resource Planning
Activities that managers engage in to forecast their current and future needs for human resources.
Outsource
To use outside suppliers and manufacturers to produce goods and services.
Job Analysis
Identifying the tasks, duties, and responsibilities that make up a job and the knowledge, skills, and abilities needed to perform the job.
Lateral Move
A job change that entails no major changes in responsibility or authority levels.
Realistic Job Preview (RJP)
An honest assessment of the advantages and disadvantages of a job an organization.
Types of Performance Appraisals
1) Trait appraisals

2) Behavior appraisals


3) Result appraisals

Objective appraisal
An appraisal that is based on facts and is likely to be numerical.
Subjective appraisal
An appraisal that is based on perceptions of traits, behaviors, or results.
Labor Relations
The activities that managers engage in to ensure that they have effective working relationships with the labor unions that represent their employees' interests.
collective bargaining
Negotiations between labor unions and managers to resolve conflicts and disputes about issues such as working hours, wages, benefits, working conditions, and job security.